Operations Specialist II (Watchstander)

Naples, Italy /
Mission Support Services – Mission Support Services /
/ On-site
CSA + Capstone Corporation is currently seeking an Operations Specialist II - Watchstander to support the Navy Regional Operational Center (ROC) at Naval Support Activity Naples, Italy.  This position supports the monitoring, collection and sharing of all aspects of information and knowledge management using Command, Control, Communications, Computer and Intelligence (C4I) tools in the ROC. The requirements include maintaining 24/7 situational awareness and situational understanding in accordance with the Commander's Critical Information Requirements, local directives, and Standard Operating Procedures.

Schedule: This position requires working shift work twelve (12) hours a day for seven (7) days, followed by seven (7) days off, working rotating day and night shifts.


    • Provides 24/7 situational awareness and situational understanding of activities of interest in the Region.
    • Prepares and distributes oral and written briefings.
    • Maintains and tracks status of equipment in ROC.
    • Provides immediate response to situations requiring immediate action or notification regarding ongoing activities in the region.
    • Supports crisis action management in support of region operations.
    • Screens, categorizes and distributes incoming messages.
    • Control’s access into the ROC.
    • Executes Continuity of Operations activities.
    • Prepares executive summaries and other reports as directed and required by policy and Standard Operating Procedures.
    • Receives and processes information into situational awareness displays.
    • Provides all-hazards warnings.
    • Coordinates with core protection ashore capabilities including Fire and Emergency Services, Anti-Terrorism, and Emergency Management staffs.


    • Bachelors degree.
    • Ten (10) years military experience.
    • Knowledge of Navy/DoD organization, role of CNIC, and Navy/DoD mission.
    • Demonstrate the ability to analyze information and make recommendations under rapidly changing conditions.
    • Ability to articulate complex issues and resolutions both written and verbally.
    • Ability to work as part of a multi-disciplinary team.
    • Outstanding organizational skills, attention to detail, and the ability to prioritize, meet deadlines and work under constant pressure.
    • Skills in applying complex fact-finding, analytical, and problem-solving methods and techniques.
    • Skills in written and oral communications sufficient to prepare and present findings and recommendations to senior officials.
    • Ability to work multiple actions concurrently.
    • Experience using Navy Protection Ashore C4I Suite.
    • Must complete the following courses prior to employment start date:
    • FEMA Course ICS 100, Introduction to Incident Command System.
    • FEMA Course ICS 200, ICS for Single Resources/Initial Action.
    • FEMA Course IS-700, National Incident Management System.
    • FEMA Course IS-800, National Response Plan.

Preferred Qualifications:

    • Knowledge of DOD Title 10 responsibilities.
    • Five (5) years DOD or DHS operations center environment experience.


    • Minimum Secret clearance required.
The likely salary range for this position is $77,000 to $82,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.

As a federal contractor, CSA is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status. 

WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.
We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.   

Be a part of CSA… do great things!

CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.

Federal Equal Opportunity is the Law
Federal Employee Rights under FMLA
Federal Employee Polygraph Protection Act
E-Verify Participation Poster (uscis.gov)
If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice.

Notification for current or previously cleared professionals:

Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system.
By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.