Activity Contract Technical Representative
Washington DC Navy Yard
Navy – Cyber and IT Solutions /
Full-time /
Hybrid
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking an Information Specialist I to serve as an Assistant Contract Technical Representative (ACTR) for Commander Navy Installation Command (CNIC) located at the Washington Navy Yard, D.C. by supporting Navy and Marine Corps Internet/Next Generation Network (NMCI/NGEN) services.
How Your Role Will Make an Impact:
- The ACTR will be responsible for directly supporting the CNIC HQ CTR by creating Navy Enterprise Tool (NET) service records and Task Order Mods, submitting Move, Add, Change (MAC) requests, Delivery Requests, and/or NET buildouts as needed.
- You will support checking in/out of HQ employees, creation/transfer of NMCI and Office 365 user accounts, provision designated NGEN IT solutions as directed, assist users get their derived credentials for Android and iOS mobile devices registered with DISA, support the computer hardware refresh schedule as required, respond to users requests for assistance, troubleshoot problems and advise on the appropriate IT solutions to support their requirements.
- Additionally, you will periodically perform a physical inventory of ordered services and validate, reconcile, and update the associated services in NET as needed. When notified that MAC requests have been completed, you will validate that the NMCI contractor has fully completed the request by checking HP Service Manager and Active Directory.
What You Will Need to Join Our Award-Winning Team:
- High School Diploma
- Clearance: Must possess an active Secret clearance
- Minimum of two (2) years' experience working with NMCI services and supporting its associated business processes.
- Minimum of (1) year work experience with the Navy Enterprise Tool (NET), demonstrating knowledge of one or more of the following areas: User account management (e.g. creating and transferring user accounts), Service management (e.g. ordering, transferring, or cancelling services), Order management, and other business processes (e.g. MACs, Buildouts, and Delivery Report submission) associated to this tool.
- Ability to work onsite at the Washington DC Navy Yard with customer support for partial telework (schedule TBD).
What Sets You Apart:
- Familiarity with Office 365, Microsoft Teams and Power BI
- CompTIA Security+ certification
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.
As a federal contractor, CSA will abide by the client’s infectious disease protocols.
WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.
We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.
Be a part of CSA… do great things!
CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.
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Notification for current or previously cleared professionals:
Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system.
By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.
