User Researcher - Los Angeles Area

Los Angeles, CA /
Product and Design /
Curative is looking for a user researcher to gather user insights from the field in order to guide product, strategic, and operational design. You’ll be involved in every aspect of the product development process — user research and user testing and feedback. You’ll collaborate across design, engineering, and operations to translate user needs into new products and strategy. 

Responsibilities

    • Collaborate with the User Research Lead to define user research strategy and methods.
    • Develop research plans with clear objectives and processes, and create materials such as user interview guides and synthesis summary reports.
    • Conduct user research and user testing on site and remotely.
    • Research potential and existing user profiles and groups.
    • Synthesize and present actionable insights to inform projects and products across the company.
    • Work closely with the design, software, and field ops teams to develop action plans based on user research.

Qualifications

    • 2+ years of professional experience as a user researcher or a similar role
    • Ideally located in the greater Austin, Miami, Chicago, or Los Angeles area (where we have Curative testing facilities).
    • Experience conducting user research
    • Experience working on small, cross-functional teams in close partnership with design and engineering teams.
    • Thrive in an incredibly fast-paced, scrappy environment where we can go from idea to production in 24 hours.
    • [Bonus] Experience or Education in anthropology, psychology, sociology, and/or healthcare
    • [Bonus] Quantitative, behavioral analysis and statistics a plus


About Curative
Curative was founded in March 2020 to scale COVID-19 testing. Less than a year later, the company does 5-10% of all US COVID-19 testing through a network of over 10,000 testing sites and three high-capacity labs. Curative takes a full-stack approach—we build our own software, develop our own tests, and run our own testing sites. We believe that through unwavering optimism, focus on the patient experience, and a rejection of diagnostics “as it should be” we can get rid of COVID-19 and make healthcare better for all.