Service Operations Representative (On-site in Ventura, CA)
Ventura, CA
Operations – Live Operations /
Full Time /
On-site
Curri is seeking a Service Operations Representative to join our Core Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced tech environment. We are looking for passionate, driven, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.
This role is based at our Ventura, CA office and requires working on-site four days per week, with one remote weekend shift and occasional holiday coverage.
What you will do:
- Facilitate deliveries from booking to successful drop-off, and everything in between
- Provide best-in-class support for our customers
- Communicate with pickup and drop-off contacts to ensure deliveries complete successfully and smoothly
- Coordinate, recruit, and train Curri drivers
- Provide operational feedback and identify pain points for the team to optimize logistics
What you need to have:
- Fun personality, positive attitude, eagerness to learn
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
What's in it for you?
- You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
- Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work.
- There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
- We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
$22 - $22 an hour
Who are we?
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry-leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.
