People Operations & Office Coordinator
Boston, MA
Operations /
Full Time /
On-site
About the Role
We are seeking a People Operations & Office Coordinator to join our growing team. This role is critical in supporting both the employee experience and the operational needs of the business. You will manage the end-to-end onboarding process, assist with recruiting operations, coordinate travel and office logistics, oversee basic HR administration, and ensure smooth day-to-day operations.
The ideal candidate is highly organized, resourceful, detail-oriented, and comfortable operating independently across a wide range of responsibilities.
Key Responsibilities - Administrative Coordination & People Operations
- Oversee general office operations: ordering and managing inventory of office supplies, snacks, equipment, and other workplace necessities.
- Coordinate vendor relationships for office maintenance, supplies, and services.
- Organize company events, team offsites, and ad hoc projects that support a positive work environment.
- Manage travel arrangements and accommodations for employees attending business events, conferences, or team travel.
- Track office and operational expenses and assist in budget management related to office and people operations.
- Coordinate late-stage recruiting activities, including salary, benefits, and offer logistics in partnership with hiring managers and leadership.
- Manage the onboarding process for new hires: drafting offer letters, processing payroll setup, coordinating equipment ordering, scheduling orientations, and benefits enrollment.
- Serve as the first point of contact for employee inquiries regarding benefits, policies, and procedures.
- Support benefits administration and insurance processes, including annual open enrollment and renewals (health, dental, vision, etc.).
- Maintain and update internal documentation such as onboarding checklists, HR policies, and SOPs.
- Support compliance initiatives related to employment law and internal HR best practices.
Qualifications
- 1–3 years of professional experience in People Operations, HR Coordination, Office Management, or a similar operational support role.
- Strong organizational and project management skills with exceptional attention to detail.
- Professional written and verbal communication skills across all levels of an organization.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Self-starter comfortable managing responsibilities independently and proactively.
- Familiarity with HR, recruiting, or operational tools (e.g., Gusto, Lever, Ramp) is preferred, but not required.
Preferred Qualifications
- Experience working with insurance brokers, administering open enrollment, or managing employee benefits.
- Experience booking and coordinating travel logistics.
- Prior experience in a dynamic or high-growth environment.
$60,000 - $75,000 a year
Competitive salary and benefits commensurate with experience.
