Field Service Administrator
Chicago, IL
USA – Field Service - Management /
Remote
Join an expanding team that is looking for an administration role to help with task management and project management. The successful candidate will be an extremely high energy, well-organized team player, with the ability to juggle multiple projects, working cross-functionally to ensure quality work is being executed.
What you will do
- Manage and track department requests via Salesforce and escalate to stakeholders as needed.
- Support the department in customer relationship management including follow up on projects, and partnerships
- Interface internally and externally with stakeholders to execute various projects as needed
- Support Customer Service team in Field Service requests
- Placing customer product orders internally
- Support with coordination and documentation for team meetings
- Work with data entry/analysis
- Setup ongoing team trainings
- Create agendas and take meeting minutes during team calls, identify Action Items, and follow up with team members as needed
- Weekly RFSM, Monthly FSM calls, etc..
- Assist with creating presentation materials for Field Service leadership
Skills and Qualifications
- Education: High school diploma or equivalent
- Excellent internal and external communication skills
- Excellent written and verbal communication skills
- Solid administration and organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office - specifically Excel
- A can-do attitude – ready to pick up anything that comes their way
- Sales Force Experience, Preferred
- High attention to detail and quality documentation skills
- Entry Level Role
$23.72 - $27.03 an hour
