Turn Manager (template)
Portfolio Operations /
About Darwin Homes
At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved. Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.
The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn and other top technology companies. The founders and executive team have over 50+ years of combined experience in scaling disruptive technology and operations-focused businesses.
Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York and Austin.
The Role Objective
Liaise between the POD Director and Turn Vendors, ensuring escalated issues are resolved in a timely and cost-effective manner. Main point of escalation for all Move In issues and vacant/on market R&M.
Role & Responsibilities
- Manage all move in R&M escalations
- Track and manage all turns, work directly with turn vendor to expedite completion/ ensure high level of quality
$60,000 - $100,000 a year