Sr. Human Resources Generalist (template)

Austin, TX
Human Resources /
/ Remote
About Darwin Homes

At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved. Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.

The Team

The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses. 

Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023.  Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York and Austin.

The Role

The role of our Sr. HR Generalist is multifaceted. We're looking for an experienced Human Resources professional who is able to jump right in and add value from day one. We're excited to find someone who is a subject matter expert in their field and who can easily administer human resources policies and programs while balancing employee advocacy and business operating needs. This position will also promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws, provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent. This role will also be a partner to our Human Capital Management department and oversee HR Admin duties.

Who You Are

    • Clear communicator both orally and in writing with the ability to communicate effectively with all levels of management and company personnel
    • A professional in all aspects with the ability to maintain confidentiality of information and situations as they relate to the business and its employees
    • Problem solver with the ability to generate creative solutions
    • Ability to show judgment and initiative and to accomplish job duties in a timely manner
    • A team-oriented builder who understands how to achieve buy-in from diverse constituencies, build bridges, and design win-win solutions across an organization
    • Ability to flourish and navigate in a rapidly changing organization and operate comfortably with ambiguity and complexity
    • An empathetic partner who actively listens, and provides coaching and training to employees and managers through complex and confidential situations
    • You like to understand the root of a problem by using a healthy mix of data, insights, and judgment
    • You enjoy ‘looking around the corner to see how the world is changing and how we might adapt the employee experience
    • You are a go-getter, you can operate autonomously, taking initiative where and when you can to move projects forward

What You'll Do

    • Assure Company policies are administered fairly and consistently throughout the area of responsibility
    • Effectively communicate and execute necessary changes to policies and procedures
    • Perform employee relations functions including providing support regarding personnel and job-related conflicts, problem-solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
    • Conduct employee-related investigations as necessary including workers' compensation claims, unemployment, etc.
    • Coordinate the administration of all Leave of Absence programs and processes
    • Conduct health and welfare benefits, open enrollment meetings and employee meetings to update or roll out other benefits-related programs as needed
    • Ensure timely and accurate payroll entry for all employment types (salary, hourly, contractor)
    • Maintain employee records in compliance with state and federal requirements
    • Conducts meetings with respective business units and consults with management, providing HR guidance when appropriate
    • Perform activities in functions such as employment, compensation, benefits, training, compliance reporting, employee relations and engagement
    • Manage all employee data in our HRIS system including reporting, processing of payroll and benefits as it relates to respective employee agreements and state requirements
    • Partners with Darwin’s legal counsel as needed/required
    • Liaise with our Pagaya People Partners on the implementation and execution of joint programs
    • Collaborate with business partners to help drive engagement within their teams, including company off-sites and team-building activities 
    • Other duties as assigned

What You Have

    • 2-4 years experience as a HR Generalist
    • Knowledge of local, state and federal employment laws and procedures
    • Knowledge of state and federal wage and hour laws
    • Knowledge of staffing and employment practices
    • Knowledge of employee relations procedures and applicable laws
    • Consultative and coaching skills
    • Demonstrates solid judgment and experience assessing risk relative to the business
    • Demonstrates project management and change management experience
    • Effective communication and problem-solving skills
    • Understanding of employment laws and ability to draft new HR policies in accordance with organizational goals, industry trends and labor laws or regulations
    • Experience learning and thriving in a constantly changing environment and cultivating relationships across teams
    • Experience using data to identify insights that drive action
    • Experience managing exempt, non-exempt, and contracted employees both foreign and domestic
    • Strong knowledge of Google Workspace including intermediate experience working with Sheets and Microsoft Excel, VLOOKUP skills are a plus
$70,000 - $95,000 a year