Web Developer, User Advocacy

New York, United States
Marketing – User Advocacy
Full-time
Dataiku’s mission is big: to enable all people throughout companies around the world to use data by removing friction surrounding data access, cleaning, modeling, deployment, and more. But it’s not just about technology and processes; at Dataiku, we also believe that people (including our people!) are a critical piece of the equation.



Dataiku is looking for a talented Web Developer to help us build and continuously evolve the next generation of community and learning academy for passionate and highly-technical users. In this role, you will report to the Director of User Advocacy and be responsible for helping us launch, then develop, customize, configure and implement new features and improvements for the new Dataiku Community and Academy platforms. The right team member will help us shape the future of our community experience and contribute meaningfully to our strategy going forward.

Responsibilities:

    • Own development, implementation, customization, testing and support of Community and Academy platforms, and other technical projects to meet release deadlines and provide a delightful user experience
    • Support the development of the Community roadmap to include new features and product integrations
    • Deploy new code to production on a monthly basis
    • Support prioritization of features and optimize release cycles in order to continuously deliver value to users and internal stakeholders
    • Work with business teams to develop working flexible and adaptable solutions that meet requirements
    • Work closely with developers and engineers to determine technical feasibility of potential new features, determine scope of implementation, and help plan timeline for feature delivery
    • Perform code reviews
    • Proactively monitors applications and seeks to improve availability, quality, and performance
    • Create and maintain all documentation relating to code and functionality
    • Perform daily management and operations of core UA business applications including enhancements, bug fixes, interfaces and other business requests
    • Resolve technical issues including diagnosis of problem, recommendations for workarounds, and defect correction
    • Creates standards and processes to develop and facilitate projects and initiatives
    • Develops written test plans and provides analysis of software system test results
    • Point of contact for platform vendors and developers on open technical projects and support cases

Qualifications

    • 3+ years of work experience in the high tech field as a community or full stack developer.
    • 2+ years experience of community development working within Khoros/ Lithium / Jive  or Higher Logic platforms developing custom layouts and custom components, endpoints
    • Strong understanding of administrative processes on community platform, including permission models, roles, categories, interaction styles
    • Demonstrated proficiency with HTML, CSS, Javascript and FreeMarker, SSO, REST APIs
    • Working knowledge of integrations with LMS, SSO, and other business systems
    • Experience with Agile development methodology
    • Experience with Git version control system
    • Demonstrated ability to effectively prioritize a demanding workload and deliver results under pressure
    • Comfortable writing tests, maintaining your own builds and deploying code
    • Strong comprehension, problem solving, troubleshooting, analytical and consultative skills
    • Must have strong personal initiative and demonstrated capability to work with little management oversight
    • Effective documentation skills with ability to absorb and articulate technical information to a non-technical audience
    • Enjoy learning and implementing new technologies

Benefits

    • Opportunity to join Dataiku early on and help scale the company
    • Competitive compensation package, equity, health benefits, and paid vacation
    • Trips to Paris (our European HQ)
    • Opportunity to work with a smart, passionate and driven team
    • Dataiku has a strong culture based on key values: Ownership, Passion, Autonomy and Friendliness
To fulfill its mission, Dataiku is growing fast (having just closed a $101 million Series C round in December 2018 and looking to double in 2019), but still maintains a startup spirit. Dataiku serves its global customer base from its headquarters in New York City as well as offices in Paris, London, Munich, Singapore, and Sydney. Each of our offices has a unique culture, but underpinning local nuances, we always value curiosity, collaboration, and can-do attitudes.