Strategic Accounts Analyst - Intern

Toronto
Strategic Accounts – Strategic Accounts /
Early Careers Internship Contract /
Hybrid
Deliverect

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.

Omnichannel Innovation

Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.

Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:

Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.

Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.

Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.

Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.

Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.

Department Focus
As Global Success Architects at Deliverect—more than just a department—we are a team of highly skilled and experienced professionals driven by an unwavering passion for propelling global businesses to success in the digital age. How do we do it? By crafting and executing tailored solutions that not only enhance digital ordering experiences but also drive revenue growth and improve operational efficiencies on a multi-regional scale.

At the core of our approach is a simple mantra: customers first. We don't just work for our customers; we work with them, closely understanding their unique needs and challenges. This collaborative effort allows us to not only grasp their objectives but to intricately align our solutions with them.

Our collaboration extends beyond departmental lines. We work hand-in-hand with other teams at Deliverect as well as with our customers' teams, ensuring our solutions seamlessly integrate into their existing operations. Our commitment is to be more than a service provider; we strive to be a trusted partner, guiding our customers through the ever-changing digital landscape and helping them achieve their business goals. Welcome to a team that doesn't just manage accounts; we architect global success stories.


Your Impact

As a Strategic Accounts Analyst Intern at Deliverect, you will gain valuable experience and play a key role in our Strategic Accounts team. This internship offers a unique opportunity to develop your data analysis skills using tools like Looker and SQL, while contributing to real projects such as analysing competitor data and crafting market summaries. Your strong communication and presentation skills will be instrumental in creating impactful presentations and supporting inter-departmental communication. Your fresh perspective and eagerness to learn will contribute significantly to our dynamic and growing SaaS company.

A Typical Day

    • Learn to create and update dashboards and reports using tools like Google Sheets, Looker, and SQL.
    • Assist in conducting customer market analysis to identify trends and opportunities.
    • Gather and analyze competitor pricing data.
    • Help create presentations and decks for internal and external stakeholders.
    • Support communication between teams by building and maintaining data dashboards.
    • Develop strong written and verbal communication skills.
    • Learn to create and drive processes in a global environment.
    • Assist with the preparation of QBR (Quarterly Business Review) materials for key customers

Your Expertise

    • Currently enrolled in a bachelor's degree program in Business Administration, Marketing, Economics, or a related field. We’re open to individuals from diverse backgrounds and degree programs – be it fine art, technology, or something else – we’re interested in unique perspectives with a can-do attitude and analytical mindset.
    • Previous Hospitality or Restaurant experience would be beneficial but not essential
    • Data Analysis Skills: Strong interest in data analysis and a willingness to learn, with proficiency in tools like Google Sheets, Looker, and SQL.
    • Communication: Excellent communication and presentation skills, both written and verbal.
    • Professional Experience: Prior internship experience in a data-driven environment is a plus, but not required.

Additional Information

    • This is a fixed-term fall internship beginning in September, requiring 3 days in our Canada office in Toronto and 2 days working from home. Candidates must possess impeccable English language skills, both written and verbal.
Join Deliverect: Where You Shape Tomorrow's Success

At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.

What We Bring to the Table:

Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.

A Peek into Life at Deliverect:

Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.

Equal Opportunities at Deliverect:
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.

Rights to Work:
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.

Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.