Account Executive (Mid-Market)
Toronto
Sales – Mid Market Sales /
Full-time Contract /
Hybrid
Deliverect
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Enter the Sales team at Deliverect—the pulsating heartbeat of our journey towards growth and the delivery of exceptional value to our customers. We're not just on the front lines; we are the front lines, simplifying order management and shaping the future of how businesses thrive.
For us, it's not merely about transactions; it's a transformative journey, fostering lasting connections and redefining the very essence of order management. Beyond selling, we are builders of consultative relationships, drivers of innovation, and creators of a landscape where our customers not only survive but thrive.
Meet our team—a force that doesn't just make deals; we make life easier for our customers, embodying a spirit that redefines order management. In our ranks, colleagues are not just colleagues; they're innovators, champions of excellence, and the driving force behind Deliverect's continued success. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.
Your Impact
Are you passionate about technology and possess a keen understanding of the complexities of restaurant operations? Are you a strategic thinker who thrives in a collaborative environment? If so, Deliverect's Account Executive (Mid-Market) role might be the perfect fit for you! In this pivotal position, you'll become a trusted advisor for mid-sized restaurant chains (8-50 locations), helping them navigate operational challenges and achieve significant growth through our innovative order management solution. Your role will be instrumental in driving our growth and success in your assigned territory.
Develop Expertise: Gain a deep understanding of the unique challenges and opportunities faced by mid-sized restaurant chains, including order management complexities, integration needs, and growth aspirations.
Leverage Technical Knowledge: Analyze restaurant models, identify integration hurdles, and tailor Deliverect solutions for maximum impact using your expertise in APIs, integrations, POS systems, and third-party delivery services.
Build Strong Relationships: Foster trust and clear communication with a diverse set of stakeholders, including executives, IT teams, and internal sales & implementation teams.
Drive Business Growth: Develop winning sales strategies, deliver compelling presentations, and effectively negotiate contracts to secure high-value deals that contribute significantly to company growth.
A Typical Day
- Identify, contact, and qualify key decision-makers in potential merchant organizations. Make a minimum of 50 outbound calls per day to introduce Deliverect’s solutions. Utilize various methods, including cold-calling, email, video calls, and in-person meetings, to form connections with potential customers.
- Build long-lasting relationships with new and active merchants, ensuring they understand the value of Deliverect’s products. Act as a consultative guide, showcasing Deliverect's unique value proposition and demonstrating how our solutions can optimize their operations.
- Navigate intricate sales cycles and negotiate agreements with key decision-makers, from busy restaurant owners to C-level executives. Collaborate seamlessly with internal teams - Sales Engineers, Product Management, Support, Finance, and Legal - to orchestrate end-to-end sales processes and tailor product presentations and workshops to meet each customer's needs.
- Cultivate ongoing connections with existing customers to uncover cross-selling and upselling opportunities, contributing to their success while maximizing growth opportunities. Maintain meticulous records of customer interactions in our CRM tool HubSpot to ensure no detail goes unnoticed and to provide insights for strategic decision-making.
- Achieve and exceed weekly and monthly targets for lead generation and qualification. Provide regular updates on sales activities and results to the Sales Manager. Analyze calls and identify coaching opportunities to continuously improve your sales skills.
Your Expertise
- 2+ years of B2B SaaS or Enterprise Software Sales Experience with a proven track record of success in selling complex solutions and exceeding sales targets.
- Deep knowledge of APIs, integrations, POS systems, and third-party delivery services, allowing you to address technical complexities and craft seamless solutions.
- Familiarity with MEDDIC, SPIN, or Challenger methodologies and the ability to effectively apply them throughout the sales cycle.
- Ability to clearly and concisely articulate complex ideas to both technical and non-technical audiences.
- Thrive in a fast-paced, collaborative environment, building strong relationships with internal and external stakeholders.
Additional Information
- This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Toronto office and 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills being essential. Fluency in French is a plus.
- In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization.
Join Deliverect: Where You Shape Tomorrow's Success
At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.
Equal Opportunities at Deliverect:
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.
