Lifecycle Marketing Manager

San Francisco, CA /
Marketing /
Full-time
At Density, we build the infrastructure necessary to measure how people use space. The result of distributing this platform is lower emissions, less waste, better access, safer buildings, and better designed cities. It is a long term pursuit and one we could use your help achieving. 

We are interacting with customers and prospects everyday who are implementing technology to shape the future of physical space. As a Lifecycle Marketing Manager at Density, you’re the lynchpin of these interactions and our marketing team. This is a rare opportunity to not only own the nurture flow design but also the content and messaging to the customer. This is a highly cross functional role and requires both strategic and tactical execution, creative and analytical thinking, and the ability to go from 10k feet to ground level. We’re looking for a growth driver, someone who not only supports the needs of the team, but a person who thrives on identifying and chasing opportunities to accelerate the business.

In this role, you will:

    • Develop and execute customer lifecycle campaigns focused on acquisition and expansion
    • Create and manage actionable segmentation of our existing and prospective customer base to be able to push the right content to the right people at the right time
    • Own lifecycle flow execution from end to end: target selection, list segmentation, email compliance, email creation, workflow development, reporting, and performance optimization
    • Manage lead database hygiene and optimization; develop and execute strategy for monitoring and improving gaps in data health and marketing automation performance
    • Ensure no lead left behind: Together with Sales ops, manage and optimize lead management including lead scoring, routing and efficient handovers to Sales

The ideal candidate will have:

    • 5+ years experience in B2B marketing role
    • Proficiency in marketing automation systems (preferably Marketo), with a strong understanding of downstream integration with CRM (i.e. Salesforce)
    • Proficiency in data analysis and data visualization tools
    • The ability to approach projects with automation and scalability in mind
    • Passion to continuously refine processes
    • Keen attention to detail Exceptional writing skills
    • Strong customer empathy
    • A bias for good design
    • An ability to thrive in a fast-paced, changing environment and the independence to push forward initiatives at a start-up pace
    • A deep appreciation for collaboration, teammates, and differing perspectives