Sales Development Representative

San Francisco /
Sales – Sales SMB /
Full Time
/ Remote
Deputy is a global leader in smart scheduling and workforce management. With more than 330,000 workplaces in over 100 countries using Deputy to streamline scheduling, communication, engagement, and onboarding for millions of shift workers, we empower businesses with the tools and insights to simplify compliance and build thriving workplaces in every community.

Our team, which sits across three continents, is driven by an empathy-first approach. We believe that our best work comes from putting our own employees’ experiences and the experiences of the managers, shift workers and business owners we support at the forefront of what we do.

At Deputy, we are passionate about our purpose. If you're ready to positively impact the future of work for the world’s 2.7 billion shift workers, we invite you to join our team.

We’re looking for SDR’s to join our Sales Team! 
In this role, you will be the first point of contact for prospects to engage with Deputy. We’re looking for positive, outgoing, and ambitious individuals to join the team and help drive our sales efforts. This person will qualify inbound queries from Small - Medium business owners across all industries who have signed up for a trial with Deputy. You will proactively manage any queries they have on our product and help them streamline their business processes and make efficiencies. 

You’ll be the first point of communication with customers who sign up for a free trial where your role will facilitate the next meeting by qualifying or disqualifying the client, and setting up a demonstration with an Account Executive. Addition to managing our inbound process we’ll be adding additional responsibilities of outbound after the first few months in the role. As an SDR, you’ll be making calls as a big portion of your job, managing online chat on Intercom and emailing prospective clients to coordinate qualified demonstrations with the account executive team. 

As a Sales Development Representative you’ll be joining our global Deputy team based across San Francisco, California, Atlanta, Georgia and London, UK. You’ll be joining a team of 3 Account Executives, and will be one of two new starting SDR’s joining the business due to promotions. We’ve excitingly promoted both SDR’s into Partner and Account Executive roles within the Atlanta office. Your manager is based in London. The ideal candidate will be a morning person and flexible on start times for the first few months to join team meetings and get upskilled with the current team. 

Responsibilities Include:
-Navigate a high volume of sales inquiries and/or proactively reach out to prospects via phone calls (80% of this job is outbound calls)
-Conduct qualification of prospects for the Deputy sales process to ensure you’re scheduling the best demonstrations with the designated Account Executive
-Set up appointments/web demonstrations with the appropriate sales team members to help progress the trial to a demonstration, then to an online subscription
-Handover of prospects’ pain points/business case to Deputy sales team with detailed notes in Salesforce/SalesloftKeep CRM ( system up to date at all times (experience with a CRM is definitely a plus)
-A Customer first approach to calls, interactions, and support is critical to the role as you’ll be the first impression of Deputy to all prospects

Your Experience/Comparable Skills: 
-The ideal candidate will have previous experience as an SDR, BDR or agency recruitment
-Outbound experience of account planning/prioritisation, researching and outbound prospecting an added bonus
-Have a high sense of work ethic, integrity a kind personality along with an adaptable mindset to deal with the dynamics of startup life
-Prior experience working as a shift worker (experience in hospitality, retail or healthcare/medical is a definite plus)
- Ability to hold conversations with key decision makers is essential
-Ability to translate client pain points into a possible product solution
-Great communication skills both written and spoken Previous experience in qualifying and disqualifying prospects suitability and translating to Account Executives
-Ability to build rapport on calls very quickly
- Data- driven and Process-driven in your approach to work
-Growth mindset and Achievement orientated, someone who is always learning and wants to develop into a top performing sales person
- Interest in data and willing to learn new technology
-Happy to share ideas, collaborate globally and consistently self develop.
-This person is a team first mentality and prioritises the team’s success first and foremost. 

We’re looking for individuals who strive for continuous learning and help motivate themselves and others on our team to be better, happier and more successful

Any experience in the following an added bonus:
Technology Landscape: Salesforce, Salesloft, ChiliPiper, Zoom, Google Suite, Intercom, Slack

The pay range for this position takes into account multiple factors that are all considered to determine an individual candidate’s starting pay. These factors include but are not limited to market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. 

For candidates based in the San Francisco Bay Area or New York City, the pay range for this position is $26.25 - $30.29, which is estimated to be an annualized equivalent of $54,600 - $63,000. Commission potential for the role is $23,400 -$27,000 with potential for more if individual quotas are exceeded. All commissions earned are subject to the terms and conditions of your individual Commission Plan.

For candidates based outside San Francisco Bay Area or New York City, the pay range for this position is $23.56 - $26.93, which is estimated to be an annualized equivalent of $49,000 - $56,000. Commission potential for the role is $21,000 - $24,000 with potential for more if individual quotas are exceeded. All commissions earned are subject to the terms and conditions of your individual Commission Plan.


-Employee Stock Ownership
-Competitive Compensation Packages
-401k Company Match
-Comprehensive Health Benefits
-Commuter Reimbursement Program
-Flexible Work Schedule


Deputy bring in $81M series B
No. 5 on Forbes Cloud 100 for 2018: Rising stars
Why IVP invested in Deputy
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Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

Interested? Apply now