About DEUNA 🧡

DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.

We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀

Visit https://www.deuna.com/ to learn more about us!

📌 Position Overview

We are seeking a highly analytical and detail-oriented Reconciliations Analyst to join our Product team. This role will be responsible for leading reconciliation processes with payment processors and acquirers, monitoring KPIs, and supporting merchants with reconciliation-related inquiries. The ideal candidate will have a strong background in reconciliations, technical skills in SQL, and the ability to bridge communication between technical teams and business stakeholders.

🎯 Key Responsibilities

- Relay and document integrations: Lead the analysis and documentation of new integrations with payment processors and acquirers, generating technical requirements for the technology team and ensuring accurate and efficient reconciliation processes.

- Monitor KPIs: Track and ensure compliance with key reconciliation KPIs. Analyze issues and discrepancies in the reconciliation process, collaborating with cross-functional teams to resolve them and optimize performance.

- Merchant care: Address merchant inquiries, requests, and issues related to reconciliation results, providing clear explanations and insights to ensure alignment with expectations.

Support reconciliation-related projects such as mapping and tracking new acquirer integrations, addressing client requests, and driving continuous improvement initiatives.

Prepare reconciliation reports and maintain proper documentation for audits and compliance.

✅ What are we looking for?

- Experience working with payment processors, acquirers, or financial reconciliation systems.

- Exposure to financial services, fintech, or payments industry (preferred).

- Strong SQL proficiency to perform database queries, analyze reconciliation data, and identify transaction discrepancies.

- Advanced knowledge of Excel/Google Sheets for reporting and analysis.

- Excellent analytical thinking and problem-solving skills.

- Strong communication and interpersonal abilities to coordinate between technical teams and business partners.

- Proactive, detail-oriented, and results-driven mindset.

- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field.

- English proficiency is a plus.

- Relevant certifications in data analysis, finance, or reconciliation (preferred).

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