Product Strategy and Operations Manager

Brazil /
Safety Operations – Safety /
About 99

In the street, at work, by Taxi or Pop, as a driver or passenger, we are the starting point for thousands of people every day and we also want to be part of their professional path. 99's mission is to revolutionize urban mobility and transform the lives of people. We are a Brazilian startup founded in 2012 and five years later became the first Brazilian unicorn (startups that are valued at one billion dollars). Now, 99 is part of Didi Chuxing, the world's largest application-driven transport platform.

Diversity goes beyond ethnic, physical, sexual, sensory and gender differences! Our goal is to cultivate an inclusive environment by focusing on high performance and valuing diversity in our work environment. We respect and value the differences!Come and be part of a diverse environment where your ideas and opinions will always be heard. Inclusion and diversity are in our recruitment principles.

This position is open to application for people with disabilities (PCD)

About the job
As a Product Owner we expect you to develop trustful relationships with other areas to collect data and have insights to support new features for passengers, drivers and internal teams. You will also work closely to the quality, process and planning people, as well as maintaining a strong collaboration with Didi's Beijing team.

Your responsibilities

    • Map processes and user journey attended by product team: passengers, drivers and also the internal team
    • Transform data into product opportunities to support and lead strategic decisions in order to contribute for our customer service be more efficient
    • Track core business metrics related to user's pain points and the solutions proposed to prioritize features
    • Design product solutions based on the points above
    • Be responsible for features governance, coordination, action and process improvement
    • Prioritizing and managing the Brazilian feature Roadmap
    • Building new features requests and business requirements
    • Supporting the success of a feature launch aligned with local stakeholders and International teams

The successful applicant

    • Proven background in the activities specified
    • Advanced/Fluent English
    • Excellent communication and organizational skills to interact with internal and external audiences
    • Ownership mindset so you can be responsible and accountable for all initiatives led by you
    • Fast learner and process-oriented thinker
    • Data driven approach to map all potential upsides and pitfalls
    • Ability to combine user's insights with business goals and strategy
    • Capacity to deal with a complex and very dynamic environment
    • Will to built news things and entrepreneurship mindset