People Operations Manager

Los Angeles, CA
Operations – People Operations /
Full-Time /
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Digital Media Management (DMM), a Keywords Studios company, is a full-service social media agency that specializes in 360 campaigns for the entertainment, games, and consumer brands industries. DMM creates groundbreaking social-first marketing campaigns rooted in innovative strategy, and provides clients with community management, creative, video production, influencer, talent, and performance marketing capabilities.

We are currently seeking a People Operations Manager to join our DMM Human Resources team to help provide best-in-class programs & experiences to our employees and candidates. We are looking for someone detail oriented, well-versed and passionate about the employee experience, a great communicator and eager to contribute to a collaborative team. This is an excellent opportunity to work on a small team and help lead multiple facets of HR.

Your Impact

    • Help manage the day-to-day operations of the People Operations team, as well as manage the People Operations Coordinator
    • Help identify and develop innovative training and growth areas from a People Operations perspective
    • Help lead the performance management review process
    • Lead benefits integration and analysis, as well as manage all aspects of benefits at the agency, including assisting with employee questions
    • Lead compensation analysis, updates and provide recommendations
    • Help the agency stay up to date on employment laws, workplace compliance and best practices
    • Help train and advise employees and leadership on performance & talent management, employee relations and training and other HR related items 
    • Create positive relationships with all employees and vendors to further develop effective working relationships
    • Take key business goals, values and priorities and apply them to core HR responsibilities
    • Manage all aspects of our HRIS, leveraging People Operations Coordinator for admin support when needed, and work closely with payroll team to ensure accuracy
    • Assist in measuring, tracking, analyzing and reporting on our employment data across all HR functions
    • Identify and recommend areas for improvement, innovation and problem solving

Your Experience

    • Bachelor's degree in Human Resources or equivalent experience/certification
    • Strong attention to detail and use of empathy in day-to-day operations
    • Previous HR experience in a fast paced environment, preferably in an agency
    • California HR experience required, New York HR experience is a plus
    • Experience managing a direct report
    • Experience with designing and implementing HR strategy and processes
    • Proficiency in Microsoft Excel/Google Sheets, Pivot Tables required
    • ADP Workforce Now Experience required
    • Thorough understanding of human resource workplace compliance
    • Excellent written and verbal communication skills, including working directly with leadership and addressing sensitive and confidential matters
    • People oriented and results driven

Your Availability

    • M-F: 9am-6pm PST
$70,000 - $105,000 a year
$70,000 - $105,00 a year
The salary range for this role is $70,000 - $105,000 per year and is based on experience, responsibilities of the position, subject matter expertise and is location specific. 

We also know how important benefits are to your overall compensation package and take them seriously. Work/life balance, health insurance, DEI and training are all an important part of the DMM DNA. (Benefits are dependent on eligibility.)

- DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs 
- Employer paid life insurance 
- A tax-advantaged health savings account (HSA)
- A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested 
- Paid family leave

Work/Life Balance:
- Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days
- DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays

- DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace
- ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences 
- Generous donation match to non-profits of interest to our employees

- Extensive onboarding that includes working with multiple departments to learn the DMM way
- Frequent trainings on the latest tools and trends and how to optimize them for our clients
Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.

Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.