Senior People Operations Specialist
Warsaw, Poland
EMEA – People Ops /
Regular /
Hybrid
At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.
The Senior Human Resource Specialist is responsible for the day-to-day operations, including employee onboarding and off-boarding processes, employee life cycle events, resolving employee inquiries and payroll support.
This role will be responsible for completing a wide variety of HR duties that reflect substantial variety and complexity for one or more countries, including but not limited to: data collection, communication, inquire handling, compliance, report generation. This position’s work is generally of a critical and confidential nature. This role will be trained in Human Resources practices, policies, procedures, and systems.
Note this role will be based in Warsaw. Eligible candidates must reside within a commutable distance as we are a hybrid office environment requiring an in-office presence of at least 3 days per week.
About the Sr. People Operations Specialist role:
- Handling inquiries starting with the first contact, registration, escalating and resolving queries in a professional and efficient manner.
- Providing advisory support and administrative services.
- Working according to defined standards, in line with global end to end processes & tools and local compliance.
- Escalating cases where guidance and clarification of policies and procedures is required.
- Actively identifying customer-centered improvements and participating in improvement projects.
- Driving standardization, simplification and automation of the relevant processes.
- Ensuring service level agreements are met and a higher level of customer satisfaction is reached.
- Driving data quality within the HR systems.
- Maintain confidentiality at all times.
About you as the Sr. People Operations Specialist:
- Combination of education and/or relevant experiences – 7+ years of HR experience or education combination
- Project management mind set, proven ability to drive a project from beginning to end.
- Ability to consistently deliver high quality customer service in a professional, compliant and efficient manner.
- Ability to quickly find your way in a network of information and provide relevant analytics to leadership.
- Leads efforts within the organization from work distribution, gathering stakeholder needs, and is seen as a subject matter expert for the organization.
- Plans & aligns (effectively manage priorities and workload).
- Ability to work in a changing environment to meet demanding deadlines and timescales.
- Acts with integrity and instills trust.
- Shows personal ownership.
- Can observe and respond to people and situations and interact
- Can learn and apply new information or skills.
- Must be able to read and interpret data, information, and documents.
- Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
- Ability to complete assignments with attention to detail and high degree of accuracy.
- Proven ability to perform effectively in a demanding environment with changing workloads.
- Result driven-demonstrate ownership and accountability. Identifies bottlenecks and drives improvements.
- Work independently or as part of a team and follow through on assignments with minimal supervision.
- Demonstrate open, clear, concise and professional communication.
- Ability to establish and maintain cooperative working relationships with co-workers and customer.
About Digital Turbine:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.
We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.
Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.
Notice to External Staffing Agencies, Placement Services, and Professional Recruiters ("Agencies"):
Digital Turbine will not pay fees for any hires resulting from unsolicited resumes. To protect all parties involved, we only accept resumes submitted directly by candidates. Any unsolicited resumes sent to Digital Turbine, its affiliates, subsidiaries, or employees, through any method (mail, email, etc.), will be considered the property of Digital Turbine and free of any associated fees.
Agencies must obtain prior written approval from Digital Turbine's Talent Acquisition team before submitting any candidate resumes. Resumes may only be submitted in connection with a valid, fully executed contract for services and in response to a specific statement of work. Without such an agreement in place, Digital Turbine will not be responsible for any fees related to submitted candidates.
Agency agreements are only valid if they are in writing and signed by a Digital Turbine officer or an authorized designee. No other Digital Turbine employee has the authority to bind the company to any agreement regarding candidate placement by agencies. Digital Turbine specifically rejects any liability under agreements accepted by negative consent, candidate negotiation, performance, or any means not explicitly outlined above.
Digital Turbine will process the information you provide during the application process in accordance with the Digital Turbine Global Recruitment Privacy Notice.
