Inside Sales Consultant
Colombo
Other /
Full Time /
On-site
The Inside Sales Consultant is key within the organization and has responsibility for
partnering with stakeholders to plan, develop, source, and manage procurement activities to
effectively meet company strategic and business objectives. This role will assist with the
development and implementation of the procurement plan.
The role supports cross-functional teams during each stage of procurement activity to
ensure effective administration of procurement processes and compliance with all
procurement policies, processes, procedures, and frameworks. The Sales Consultant
provides advice to the organisation relating to executing contractual agreements, plus
reviews and collaborates with stakeholders to ensure we maintain and update the central
revenue and expense contract repository.
This position is ideal for an individual who is an effective communicator, approachable, and
possesses a warm, welcoming personality.
Responsibilities:
- Maintain in-depth knowledge of products and services sold by the company.
- Adhere to sales process using activities and opportunities in ConnectWise compliant with defined policies and procedures.
- Operate IT Quota to create quotes and proposals with input from Account Executive, Director, IT Operations Manager.
- Follow up proposals and quotations within 48 hours of publishing.
- Work with our distribution and vendor partners to obtain pricing and product information.
- Work with vendor programs – establish and own vendor relationship, communication: deal registration, special pricing request, program renewals.
- Process approved orders using ConnectWise Sales Orders, sending Purchase Orders.
- Receive electronic licenses, entering them into ConnectWise inventory.
- Process approved orders using ConnectWise Sales Orders, Order Processing Tickets and Purchase Orders.
- Save software licenses and renewal documents in ConnectWise as configurations.
- Process internal IT purchases.
- Re-order Inventory Items as required and authorised by Management.
- Maintain data integrity in ConnectWise.
- Ensure all sales opportunities are up to date and scheduled into the future.
- Ensure accurate recording of equipment details for clients and the company.
- Ensure Quotes, Sales Orders, Internal Purchases and Warranty Returns are processed daily and ConnectWise updated accordingly.
- Ensure accurate creation and maintenance of ConnectWise Configurations for clients and the company.
- Maintain strong communication/status updates with Finance, Reception, Service Team.
- Ensure that agreements are correct and ready for invoicing each month.
- Maintain and adhere to the Company Culture.
To be successful in this role, you will have:
- Experience / Qualifications:
- Relevant experience and/or tertiary qualifications in business, in the IT industry, including procurement, or related discipline.
- Previous demonstrated experience with a minimum of three years in supporting a procurement function and/or team with an emphasis on hands-on operational management, procurement process systemisation and process improvement, and delivery of key outcomes and targets in alignment with the strategic plan.
- Demonstrated commercial acumen and attention to detail in reviewing, negotiating, cost optimisation, and working with contractual agreements.
- Ability to work across all levels of the organisation and adapt the best practice approach accordingly.
- Technical Skills:
- IT Quota, ConnectWise (knowledge would be advantageous but training is also available) or familiarity with other procurement systems.
- Microsoft Office Suite: SharePoint, Outlook, etc.
- Soft Skills:
- Strong verbal and written communication skills.
- Strong administrative and customer skills, including a methodical approach and attention to detail and time management skills, and the ability to deal with competing deadlines and priorities.
- Commitment and capacity to deliver quality support services and ongoing professional development.
- Excellent interpersonal communication and influencing skills.
- Strong analytical and problem-solving skills.
- Experience with SharePoint, Microsoft Suite, Folio and other relevant systems.
- Some existing processes are not documented. Someone that is passionate about technology and ongoing process/workflow improvement would be highly regarded. We welcome candidates that are keen on challenging the status quo and provide business process improvements when the opportunities arise.
- Someone that is diligent about keeping things updated across the board: status and documentation.
- Someone that strives to complete tasks, takes ownership and initiative to resolve issues from start to finish.
- Ability to work independently and collaboratively with teams.
- Ability to develop collaborative relationships (internal and external vendors).
