Senior Systems Engineer
Sri Lanka
IT /
Full Time /
Remote
The Systems Engineer designs and implements complex systems in Corporate, Operational Technology, and customer environments. They ensure integration, provide support, and troubleshoot issues while working with cross-functional teams to enhance infrastructure performance and reliability. You will offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.
Responsibilities:
- Handle internal and external project-based work
- Work on cybersecurity, process improvements, automation, and operational projects
- Serve as an escalation point for the service desk team
- Conduct project scoping and risk assessment
To be successful in this role, you will have:
- Experience/Background/Technical Skills:
- Expert Level in IT Services / high level of exp working in IT and IT support.
- A strong understanding of Cybersecurity and Vulnerability management.
- Tools/Skills essentials:
- ThreatLocker
- Blackpoint
- ImmyBot
- Cisco Duo
- Cisco Umbrella
- Cisco Meraki
- PowerShell scripting and automation
- Azure – VMs
- Server - RDS farms
- Veeam Backups
- Nice to Have:
- Automation (REWST)
- Microsoft Flow
- Attributes:
- Exceptional written and verbal communication skills
- Excellent problem-solving and troubleshooting skills
- Strengths in cognitive thinking
- Understands business beyond just IT
- Ability to assess risks and take initiative
- Ability to work independently and as part of a team
- Ability to manage multiple projects
- Customer-focused attitude with a commitment to providing high-quality support
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
