Internal Sales Representative
Colombo
Other /
Full Time /
Remote
The Inside Sales Representative is responsible for setting First Time Appointments (FTA) for Outside Sales and is the first step of our onboarding process for new clients. This is a high-volume telephone/email execution on a daily/weekly basis.
Responsibilities:
- Mastering the mission and value proposition.
- Mastering Pipedrive prospecting database tool and ongoing cycle management.
- Mastering the TruMethods Inside Sales Champions video content.
- Maintain content quality of database information including titles, phone numbers, #of seats, vendors, contract expiration dates, emails, and duplication reduction and tag any suspects that are not a fit for services we offer
- Set appointments for relevant business development managers and schedule these using Outlook
- Assist marketing coordinator with events such as Lunch & Learns and Webinars by emailing/callilng potential attendees.
- Maintain a pleasant and persistent demeanour on the phone when representing the company.
- Enter information in sales metrics spreadsheet for dials, conversations, appointments.
- Participate in daily sales huddles and weekly meetings to present metrics.
- Willingly participate in weekly role play scenarios to perfect knowledge and technique.
- Enter Business Cards from networking. Participation in Marketing Campaigns
To be successful in this role, you will have:
- Skills & Knowledge:
- Proficient with CRM and database applications
- Excellent Telephone Selling Skills Strong Oral and Written skills
- Pleasing and persistent manner on the telephone.
- Proficient with CRM and database applications
- Excellent Telephone Selling Skills Strong Oral and Written skills
- Pleasing and persistent manner on the telephone.
- What does success look like?
- Confident and Positive attitude
- Demonstrated belief that the company positively changes the outcomes of our clients through excellent processes and technology
- Accountability for prospect database quality.
- Consistent achievement of daily/weekly metrics
- Diligent tracking of daily/weekly/monthly ISR metrics
- Cultural Expectations
- Represent the company by exemplifying Company’s core values in a professional manner.
- Be accountable for your roles and responsibilities.
- Hold others accountable to theirs.
- Know, and understand Company's Core Values, Vision, Mission, Value Proposition, and Service Offerings.
- Confident and Positive Attitude - Be part of the Team.
By applying for this role, your contact details will be securely stored in our candidate database. If you're not selected for this role, our Talent Acquisition Team may contact you regarding future opportunities that match your profile.Additionally, your email address will be automatically subscribed to our monthly newsletter, as well as special announcements such as upcoming webinars and events that we host. You may unsubscribe from these communications at any time by clicking the Unsubscribe link at the bottom of any of our emails.
