Internal Sales Representative
Colombo
Other /
Full Time /
Remote
The Inside Sales Representative is responsible for setting First Time Appointments (FTA) for Outside Sales and is the first step of our onboarding process for new clients. This is a high-volume telephone/email execution on a daily/weekly basis.
Responsibilities:
- Mastering the mission and value proposition.
- Mastering Pipedrive prospecting database tool and ongoing cycle management.
- Mastering the TruMethods Inside Sales Champions video content.
- Maintain content quality of database information including titles, phone numbers, #of seats, vendors, contract expiration dates, emails, and duplication reduction and tag any suspects that are not a fit for services we offer
- Set appointments for relevant business development managers and schedule these using Outlook
- Assist marketing coordinator with events such as Lunch & Learns and Webinars by emailing/callilng potential attendees.
- Maintain a pleasant and persistent demeanour on the phone when representing the company.
- Enter information in sales metrics spreadsheet for dials, conversations, appointments.
- Participate in daily sales huddles and weekly meetings to present metrics.
- Willingly participate in weekly role play scenarios to perfect knowledge and technique.
- Enter Business Cards from networking. Participation in Marketing Campaigns
To be successful in this role, you will have:
- Skills & Knowledge:
- Proficient with CRM and database applications
- Excellent Telephone Selling Skills Strong Oral and Written skills
- Pleasing and persistent manner on the telephone.
- Proficient with CRM and database applications
- Excellent Telephone Selling Skills Strong Oral and Written skills
- Pleasing and persistent manner on the telephone.
- What does success look like?
- Confident and Positive attitude
- Demonstrated belief that the company positively changes the outcomes of our clients through excellent processes and technology
- Accountability for prospect database quality.
- Consistent achievement of daily/weekly metrics
- Diligent tracking of daily/weekly/monthly ISR metrics
- Cultural Expectations
- Represent the company by exemplifying Company’s core values in a professional manner.
- Be accountable for your roles and responsibilities.
- Hold others accountable to theirs.
- Know, and understand Company's Core Values, Vision, Mission, Value Proposition, and Service Offerings.
- Confident and Positive Attitude - Be part of the Team.
