Senior Systems Engineer
Colombo
IT /
Full Time /
Remote
The Senior Systems Engineer designs and implements complex systems in Corporate,
Operational Technology, and customer environments. They ensure integration, provide
support, and troubleshoot issues while working with cross-functional teams to enhance
infrastructure performance and reliability. You will offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.
Responsibilities:
- Handle internal and external project-based work
- Work on cybersecurity, process improvements, automation, and operational projects
- Serve as an escalation point for the service desk team
- Conduct project scoping and risk assessment
To be successful in this role, you will have:
- Experience/Background/Technical Skills:
- Expert Level in IT Services / high level of exp working in IT and IT support.
- A strong understanding of Cybersecurity and Vulnerability management.
- Tools/Skills essentials:
- ThreatLocker
- Blackpoint
- ImmyBot
- Cisco Duo
- Cisco Umbrella
- Cisco Meraki
- PowerShell scripting and automation
- Azure – VMs
- Server - RDS farms
- Veeam Backups
- Nice to Have:
- Automation (REWST)
- Microsoft Flow
- Attributes:
- Exceptional written and verbal communication skills
- Excellent problem-solving and troubleshooting skills
- Strengths in cognitive thinking
- Understands business beyond just IT
- Ability to assess risks and take initiative
- Ability to work independently and as part of a team
- Ability to manage multiple projects
- Customer-focused attitude with a commitment to providing high-quality support
