Cloud Engineer
Remote
Partner Position – 9308 /
Full-time /
Remote
Cloud Engineer - Remote (Dallas, TX region)
A global leader in innovative supply chain solutions is seeking an experienced Cloud Engineer to join its technology team. This is a unique opportunity to help drive secure, reliable infrastructure and transformative customer experiences in a dynamic environment focused on collaboration, technology, and service excellence.
What it's like to work here:
This organization empowers high-performance teams to solve complex global challenges through creativity, partnership, and technology. Employees enjoy a supportive, collaborative environment where initiative and growth are celebrated. With a focus on work-life balance and professional development, this company provides meaningful opportunities for technical and personal advancement in a truly global workplace.
What you'll get to do:
- Administer and support Microsoft Azure services, including virtual machines, networking, storage, and identity management.
- Manage and maintain Office 365 tenant services (Exchange Online, Teams, SharePoint, OneDrive).
- Provide Tier 2/3 support for complex IT Helpdesk escalations and advanced troubleshooting.
- Support Windows Server infrastructure, Active Directory, Intune group policies, and file/print services.
- Monitor, patch, backup, and optimize cloud and on-premises systems for peak reliability and performance.
- Assist in disaster recovery and business continuity planning, testing, and execution.
- Automate infrastructure processes using scripting and cloud-native tools, particularly PowerShell.
- Collaborate closely with internal IT and Security professionals to protect systems and data.
- Contribute to ongoing improvement initiatives and participate in strategic technology projects.
What will make you successful:
- 5–10 years of IT infrastructure and cloud experience, with expertise in Microsoft Azure and Office 365.
- Proven troubleshooting skills with complex cloud and server systems (Tier 2/3 support).
- Experience with VMware, storage infrastructure, and network fundamentals such as VPN and firewalls.
- Scripting and automation proficiency (PowerShell or similar).
- Bachelor’s degree in Computer Science or related field, or equivalent experience.
- Collaborative approach, strong problem-solving, and commitment to operational excellence.
- Strong interpersonal skills, recognizing that the support aspect of this role requires effective communication and a collaborative approach.