Lead Site Reliability Engineer (SRE)

Yerevan
Engineering – Engineering /
Full Time /
Hybrid
DISQO is the brand experience (BX) platform for understanding every customer experience. Businesses trust DISQO to power better decisions for every customer, touchpoint, and outcome. DISQO's insights, agile testing and advertising measurement products are powered by millions of consumers on the industry's largest opt-in consumer data platform. 

When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!

Lead SRE is responsible for security, reliability and cost efficiency of DISQO platforms. This role operates with autonomy and discretion, leading internal and cross-functional teams through planning and execution of large complex initiatives.

What you will do:

    • Exhibit a comprehensive understanding of multiple technical domains, providing guidance on both technical and operational challenges faced by the team.
    • Lead by example in conducting design reviews, simplifying complex problems for execution, and overseeing the technical direction for significant projects. Mentor and provide support to fellow engineers.
    • Champion a culture of SecDevOps, influencing teams across the company to adopt practices that enhance system security and reliability.
    • Define and lead technical roadmap and cross-organizational projects to align with company goals and industry trends.
    • Engage with team members and stakeholders to define clear service level indicators, objectives, and error budgets, ensuring alignment with customer expectations.
    • Demonstrate exceptional technical proficiency, proactively addressing technology bottlenecks and driving solutions.
    • Serve as the primary contact during critical incidents, showcasing your ability to swiftly diagnose and resolve issues, minimizing financial impact.
    • Lead knowledge-sharing initiatives, documenting insights and best practices, and contributing to internal forums and communities of practice.
    • Possess and share expert knowledge on a wide range of SRE principles, including reliability, scalability, observability, performance, security, and enterprise system architecture
    • Experience leveraging generative AI in a production environment
    • Experience in Agile development and leading Agile ceremonies

What you bring to the role:

    • Degree in Computer Science, Engineering, or equivalent experience.
    • At least 5 years of experience in Site Reliability Engineering, with a proven track record in technical leadership roles.
    • 5 years experience working in AWS, Linux/Unix administration, and containerization technologies (Docker, Kubernetes).
    • AWS Professional and/or Specialty Certification preferred
    • Expert knowledge in automation and scripting (Python, Bash)
    • Expert knowledge of CI/CD practices and IaC  (ie. Terraform, Gitlab, Argo)
    • Demonstrated ability to lead during high-pressure situations and complex problem-solving capabilities.
    • Excellent communication, mentorship, and leadership skills, capable of motivating and guiding a team towards success.
    • A proactive approach to identifying and solving technical challenges, with a commitment to continuous learning and improvement.
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You can read more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog.

Perks & Benefits:

·Flexible working hours
·Premium health insurance, family package
·Stock options
·Lunch coupons
·Team events
·Opportunity for sharing best practice with our US office
·Weekly massage day
·Catered lunches at the office
·Healthy food kitchen
·English classes

Note: The benefits noted above are for full time Yerevan based employees only.

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.