Head of Digital
Kuala Lumpur
Edelman – Digital /
Full-Time /
Hybrid
As a trusted partner of choice to some of the most respected businesses across the industry spectrum, Edelman offers an unparallel holistic career growth in a dynamic work environment.
At Edelman, our deep-rooted digital expertise straddles across key practices: Corporate, Brand, Health, FinComs, F&B, Tech and Impact/ESG, making digital solutions an engine of business growth.
As the digital practice lead, you’ll play a critical role in building and growing our digital solutions competence, competitiveness, and market reputation. The role mandates you to be an innovative business thinker and a subject matter who is driven by an entrepreneurial approach to driving business operations and partnering senior clients solve business challenges.
Aside from driving the PNL for the digital practice, you’ll be expected to collaborate with other practice leads in organically growing our share of business with conventional clients for digital, social, content or data solutions.
What you will be doing:
- Grow business profitably, based on customer needs and market insights.
- Serve as senior client counselor and relationship manager.
- Oversee and align operations to ensure we consistently deliver results that our clients value.
- Be an active and respected member of management driving growth and goals of the company.
- Identify, pursue, and win business with new and existing clients.
- Vision to train a team of curious digital experts in their discipline and how it can bring value to clients.
- Amazing writing and presentation skills.
- Mentor, coach, and support team members ensuring constant development of their skills.
- Consistently hold self and staff accountable for behavior and performance.
- Exceptional at building presentations for clients and new business opportunities.
- Contribute to business growth by introducing clients to new capabilities, building a network of industry contacts, and participating in relevant professional organizations.
- Maintain relationships with senior-level client contacts and internal contacts.
- Partner with colleagues and teams across practices and sectors for the benefit of Edelman clients.
- Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.
- Understand the vision of Edelman and the Digital group, and his/her role in achieving it.
- Act as a positive role model for effective teamwork and facilitate the operation of the team of which they are a part.
- Provide strategic counsel, guidance, and leadership to staff, supervising several staff members, and ensuring the team's success by managing work quality and productivity levels.
What is required of you:
- 8-10 years of deep digital, social media, and content experience. Marketing and advertising background is a plus.
- Account Planning experience and the latest and most innovative methods for obtaining customer insights and creating relevant, inspiring brands.
- A demonstrated track record of developing and executing digital transformation, social media, and paid performance.
- A forward-thinking in the digital space who knows how to demonstrate the value of digital to our clients as well as internal stakeholders.
- Experience analyzing brand equity in the context of trends and consumer motivations to define the most compelling opportunities for brands.
- Track record of developing and executing profitable campaigns that meet client objectives.
- Strong leadership qualities including superb people management skills.
- Ability to attract, motivate, empower, coach, and retain staff.
- Demonstrated staff management experience with strong leadership skills reflecting the ability to hire, motivate, develop, and lead
- A strong track record in business development and a tireless desire to win.
- An understanding of the creative process and experience with creative concepts.
- An ability to thrive in a fluid and entrepreneurial environment.
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
For more information please visit: www.edelman.com
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