QA/QC Lead, Social Media
Los Angeles / Portland / Seattle / San Francisco
Assembly Media Group – Project Management /
Full-Time /
Hybrid
This role is open to be based from: Seattle, WA; Portland, OR; San Francisco, CA; Los Angeles, CA.
We are seeking a QA and QC lead for integrated social programs ranging from strategies, activations, creative content for social media, and more. If you like attention to detail, flawless execution, and highly collaborative teams, this is the job for you.
Who are you?
You love having a deep knowledge of brand guidelines and social media specs, helping finalize delivery that is accessible and error free. You are committed to the work and thorough in your reviews so that nothing falls through the cracks. You are detail-oriented, have an energetic presence, and are passionate about social media, applying a social first lens to the work you review. You love collaboration, communication, and being in a fast-paced work environment.
Assembly, an Agency Built for Microsoft
Part of the Edelman family of global companies, Assembly is a marketing and communications agency built to serve Microsoft in advancing its mission to empower every person and every organization on the planet to achieve more. From media relations and social media to data & analytics and influencer collaborations, we seamlessly integrate various capabilities to develop stories that earn attention. We’re proud to be Microsoft's agency partner across its Brand social channels; the global PR agency for Xbox; and the influencer agency of Xbox, Surface, Microsoft 365, and Windows; we also help several executives engage critical stakeholders and raise their visibility. Our success comes from our smart, passionate, and curious people, who tell great stories and solve complex business problems day in and day out.
The job
As the QA and QC lead across programs with concurrent workflows, you’ll work with multi-disciplinary teams on excellence in delivery for our clients. You’ll collaborate with creative, project management, and account peers to ensure that project deliverables map to brand guidelines, copy strategies, and requirements, while collaborating with the team and adhering to turnaround times.
Responsibilities
- Proficiency in The Chicago Manual of Style, including its rules for grammar, punctuation, and formatting.
- Ensure copy adheres to brand guidelines, brand tone of voice, accessibility guidelines (including alt text), and social platform specs (including character counts).
- Ensure social posts align with hashtag strategy, include CTAs, and meet all creative requirements, including post and image copy.
- Communicate and partner with team members and troubleshoot needed edits with a solution driven demeanor.
- Proactively write, maintain, and organize QA guidelines via written documentation.
- Possess the ability to monitor and resolve multiple incidents concurrently.
- Act as the final catch for any remaining creative integrity issues as well as technical audio/video issues.
- Be passionate about routing for approval and flawless delivery.
Basic Qualifications
- A 4-year degree or equivalent work experience.
- 3-4 years of experience working in or leading a quality assurance and/or quality control practice for marketing materials.
- A mastery of proofreading and QA best practices for marketing deliverables and social media specifications.
- Skilled in collaborating on edits for quick turn delivery.
- Strong written and verbal communication.
Preferred Qualifications
- Interest and depth in social media and social first programming.
- Experience with a range of creative deliverables and cross-functional teams.
- Experienced in QA workflow documentation and QA process rollouts.
- Interest in tech products and growing use AI in workflow.
$62,000 - $111,000 a year
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
#LI-KP2
Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.
We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.
Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world. Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.
Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.
Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.
Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
