Account Manager, Financial Communications – Edelman Smithfield (Canada)
Toronto
Smithfield – Financial Communications /
Full-Time /
Hybrid
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
About Edelman Smithfield
Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world’s largest integrated communications company. We advise senior leaders and management teams navigating complex matters that impact reputation and valuation and have deep expertise in serving and communicating to the financial markets. Serving clients in Canada, the United States, EMEA, APAC, and beyond, Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries.www.edelmansmithfield.com
Edelman Smithfield is looking for an Account Manager with specific financial services experience to join the team in Toronto. The candidate will advise blue chip asset managers, banks, insurers, real estate and other financial institutions, helping to build and protect their reputation. We create communications programs around best-in-class media relations, content creation, thought leadership, events, and crisis management to help our clients meet their wider business objectives, both in normal course communications and special situations or transactions.
The Account Manager role requires a candidate with excellent media relations experience, the ability to develop engaging stories across multiple channels, and to provide informed counsel to clients on complex, multi-stakeholder issues. You will ideally have an agency background, with experience managing teams and multiple campaigns and ensuring quality work.
You will be joining an enthusiastic and driven team who are truly investedin the work they do. This friendly and collaborative environment will be a strong fit for candidateswith a can-do attitude and a keen interest in politics, economics, and current affairs.
We offer a flexible, hybrid work schedule with at least three days per week in the office.
Responsibilities:
- Support the creation and execution of communications plans and goals, including both tactical and strategic elements.
- Assist in leading projects and teams on accounts, ensuring quality execution.
- Develop and maintain media relations programs to enhance client visibility.
- Gain a strong understanding of clients’ businesses, industries, and key stakeholders, and provide insights to the account team.
- Collaborate with senior team members to set and manage client program goals.
- Exhibit excellent written and verbal communication skills to support and contribute to client deliverables.
- Serve as a primary day-to-day client contact, ensuring strong communication and project management.
- Engage team members within Edelman Smithfield and the broader Edelman agency as required to meet client needs.
- Help oversee the quality and operational performance of accounts, ensuring work meets deadlines and budgets.
- Provide guidance and mentorship to junior team members through coaching and constructive feedback.
Qualifications:
- Minimum of 4 years of relevant experience in Communications Marketing and/or related fields, including agency or in-house communications roles.
- A demonstrable interest in and knowledge of business, financial services and current affairs.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proactive and self-motivated with the ability to anticipate client needs and deliverables.
- Demonstrated ability to think critically and apply sound judgment in decision-making.
- Excellent written, numerical and analytical skills.
- Strong interpersonal and verbal communication skills, with professional email and phone etiquette.
- A client-service mindset with a commitment to delivering exceptional work.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
