Account Manager (Research & Insights)

Dubai

Data and Intelligence – Human Intelligence /

Full-Time /

Hybrid

EDELMAN DATA & INTELLIGENCE (DXI)

Edelman Data & Intelligence (DXI) is a global research, analytics, performance, and data consultancy, part of Edelman, the world’s largest independent communications company. We are a growing agency, with offices in the US, Europe, Middle East, and Asia. We work within a truly integrated global network and on some of the world’s biggest and most exciting clients as well as public authorities, governments, and charities. 

We uncover actionable insights, inform strategic decisions, and drive measurable impact. Edelman Data & Intelligence (DXI)conducts truly varied work: strategy and audience understanding, thought leadership, influencer mapping ROI and measurement, risk sensing, content optimization, and much more. We work across a variety of sectors including tourism, leisure and entertainment, finance, technology, digital, consumer/brand, corporate, and public affairs. Our work is a mix of ad hoc and tracking studies.

Requirements

THE ROLE

Edelman Data & Intelligence (DXI) is looking for an Account Manager to join our team in the UAE.
As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.

MINIMUM REQUIREMENTS

University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant field
Previous hands-on experience with Research & Insights either at an agency or in-house
Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environment
Fluency in English. Fluency in Arabic and other languages is a strong advantage.
Hands-on experience in data and statistical analysis tools

REQUIRED SKILLS & BEHAVIOURS

Ability to take ownership of a variety of tasks, a ‘can-do’ attitude.
Curiosity and problem-solving mindset.
The high degree of accuracy and attention to detail.
Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Ability to articulate and communicate ideas and thoughts.
Understanding and being open to working with people from different cultural backgrounds
Experience with a mix of data and insights tools is a strong advantage. This may include – but is not limited to – social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.

KEY RESPONSIBILITIES

Project design

Methodological design (primary and/or secondary): scope of work, research tools, deliverables…
Project planning and internal resource management
Tracking project-related costs and revenues to ensure their commercial profitability

Production

Data analysis (from primary and secondary sources) and creation of storytelling reports
Development of recommendations and key insights
Creation of presentations for internal stakeholders at Edelman for our end clients
Providing strategic and consultative guidance to the Edelman teams and our end clients

Project management

Working on several projects at the same time (in different subject areas and with different teams)
Managing stakeholders’ relationships, both internal and external
Ensure client satisfaction by delivering high-quality client servicing

People management

Training junior profiles and sharing knowledge when relevant
Efficiently delegating tasks and setting clear goals for more junior team members
Providing team members with ongoing constructive feedback

Business Development

Proposal writing, including methodological design and costing
Developing presentations using visual storytelling
Identifying growth opportunities for existing clients

Key Responsibilities

Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.

We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.

DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.

To learn more, visit: https://www.edelmandxi.com

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