Account Supervisor, Employee Experience
Chicago / Los Angeles
Salutem – Corporate /
Full-Time /
Hybrid
Our Employee Experience team believes that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey with an equal mix of art and science. The science consists of the processes, tools and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact.
Our work shapes three critical elements of the employee experience:
- Communications: Engaging and connecting employees in a modern, employee-centric way
- Culture: Activating new ways of working to support the organization's core purpose
- Change: Leading the organization through the upheaval and uncertainty of transformation
As part of the U.S. practice, you’ll be part of a close-knit, collaborative network of team members, some of whom have been working together for more than a decade, while others have brought their unique skills and abilities more recently. Our Employee Experience specialists represent a diverse set of backgrounds and expertise – and our combined strength allows us to serve the widest variety of client needs.
About the opportunity:
Salutem is seeking a flexible, adaptable and high-energy professional at the Account Supervisor (AS) level to join our Employee Experience practice team. As part of our dynamic team, you’ll contribute to the success of several major accounts and work with some of the network’s highest-profile leaders.
If you are passionate about helping companies improve the end-to-end employee experience and like solving complex problems, thinking creatively and helping companies strengthen their corporate cultures and more deeply connect to their vision, mission, purpose, we’d love to speak with you! In exchange for your commitment to exceptional client service and best-in-class skills, you’ll get to work with industry leaders and brands.
Key responsibilities will include:
- Contributing to the development and execution of communications strategies, programs and tactics that meet client objectives. Sharing a point of view is encouraged and expected.
- Apply or create tools, templates, and methodologies that positively influence your clients’ communication effectiveness
- Support senior colleagues in the delivery and tactical management of consulting assignments
- Build relationships with clients and colleagues at all levels
- Develop a deep awareness of clients’ general business strategies, products, and services, as well as general issues facing their industries
- Research, outline, write, edit, and proofread materials, including client presentations, scripts, newsletter articles, and features
- Assist in the new business process, including conducting research and developing proposal and pitch materials
- Researching, outlining, writing, editing and proofreading materials, including client presentations, scripts, newsletter articles, and features.
- Supporting senior colleagues in the delivery and tactical management of consulting assignments.
- Building relationships with clients and colleagues at all levels.
- Collaborating on new business proposals and presentations.
Basic Requirements:
- A bachelor's degree in communications, business administration, organizational development, industrial psychology or a related discipline from an accredited college or university.
- At least 4 years of practical communications experience, with a preference for experience in internal/workforce communications, organizational communications, change communications, M&A communications, culture communications, employee engagement, HR communications, talent acquisition, DEI communications and/or union/frontline communications.
More specifically, we’re looking for you to have:
- A demonstrated ability to effectively collaborate with cross-functional teams, develop communications plans, impart knowledge to team members, perform well under pressure, be a team player, and manage multiple small or medium-sized projects simultaneously
- Ability to quickly grasp client goals and understand their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners, and other businesses/organizations, etc.
- Ability to apply practical experience in at least three of the following areas: internal communications, change management, employee engagement, communications research, executive communications, and corporate communications
- Work experience in corporate, management consulting, or public relations agency settings strongly preferred
- Healthcare experience is preferred.
$67,000 - $94,000 a year
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
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A fast-forward, health-only agency with the resources of the DJE network, Salutem is a nimble partner for companies seeking quick flex, health expertise to tackle today’s business challenges, build trust across stakeholders and communicate in a fractured, complex world.
We draw on the heritage and resources of Daniel J. Edelman’s family of companies while specializing in courageous ideas that help our clients meet their business objectives. Whether for patients, consumers, healthcare professionals, employees or the payer community, we deliver communications marketing solutions that inspire attention and action across the evolving world of health.
Salutem is a reminder that the story of health is one of promise, discovery and evolution. Powered by a legacy of progress and collaboration, it is a fusion of knowledge, action, risk and ideas that calls for innovative health sector communications to build momentum and drive transformation.
Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.
Salutem is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
