Senior Account Supervisor, Business Transformation (client facing)
Washington DC / New York
Edelman – Corporate /
Full-Time /
Hybrid
Edelman’s Business Transformation team works with agility and purpose everywhere work gets done. We build stronger companies from the inside out by focusing on the core driver of successful transformations – people. Our team’s human-centric approach powers successful transformation by strengthening:
· Value: We translate business strategy into transformation narratives for internal and external stakeholders, with emphasis on analysts, investors, media, and industry
· Culture: We engage and connect employees to the organization’s core purpose, values, and behaviors through personalized employee experiences
· Brand: We shape brand identity and ambition, and bring it to life for all stakeholders
Joining our team means bringing with you a diverse set of skills and abilities in employee experience and change management, corporate repositioning, talent attraction, marketing, and risk and reputation. As part of Edelman’s U.S. practice, you’ll be part of a close-knit, collaborative network of team members, some of whom have been working together for more than a decade, while others have brought their unique transformation skills and abilities more recently. Our combined strength allows us to serve the widest variety of client needs and empower employees at all levels to shape the future of their companies and industries.
About the Opportunity:
We’re seeking a flexible, adaptable, and high-energy Senior Account Supervisor to join our Business Transformation team in D.C. As part of our dynamic team, you’ll contribute to the success of several major accounts across a variety of industries. We’re not just looking for a communications professional, we’re seeking candidates with diverse backgrounds and skill sets to push our thinking, share fresh, innovative ideas, and elevate the quality of counsel we deliver for our clients. If you have a passion for helping people and organizations reach their maximum potential and a desire to deliver breakthrough experiences to internal and external audiences, we’d love to speak with you.
Responsibilities:
- Help lead and contribute to business transformation projects for large brands
- Apply change management processes and principles to our work in a fast-paced environment
- Project manage the operational and financial performance of account teams, ensuring quality work, effective processes, and that client requests are handled in a timely and strategic fashion
- Thoughtfully counsel senior-level clients based on the internal and external landscape and business goals
- Take immediate action on client feedback
- Supervise more junior staff by mentoring, motivating, coaching, and consistently providing feedback
- Contribute to business development, including new business and organic growth with existing clients
Basic Qualifications:
- At least 6 years of relevant professional experience
- A bachelor’s degree or equivalent work experience
Preferred Qualifications:
- Consulting or agency experience
- Flexibility to work on-site, embedded with clients as needed; ability to travel regularly as projects require
- Experience translating corporate strategy plans and operating models into clear narratives, strong PowerPoint presentations, and related messaging documents
- Experience designing and implementing communications, engagement, and transformation strategies in complex organizations and across diverse stakeholder and leadership groups
- Experience strengthening corporate cultures and helping employees connect meaningfully with their companies' vision, mission, purpose, and strategy
- Experience with stakeholder engagement in large-scale change, such as mergers, acquisitions, and other major moments of transformation
- Possesses strong understanding of how to communicate with teams
- Demonstrates advanced writing, editing, and presentation-development skills; project management skills; and consultative skills (including effective questions and critical thinking)
$79,000 - $115,000 a year
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
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Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
For more information please visit: www.edelman.com
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Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.
Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
