Program Director

London
Edelman – Project Management /
Full-Time /
Hybrid
The Edelman Project Management team is passionate about finding smart ways to deliver great work. We sit at the 
center of our business, collaborating with best-in-class teams to ensure Edelman ideas make an impact in our clients’ 
real worlds. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury,
technology or healthcare – we are fanatics about integrated project management and enable our creative, strategy 
and account teams to deliver smart and brilliant programming for our clients.

This is an exciting opportunity for a process-oriented, go-getter who wants to become a key part of a forward-thinking, 
integrated team. We want passion and excitement. We want someone who is unafraid to ask questions, is willing to 
challenge the norm and is eager to be the best in the business. Our Program Directors have deep experience in 
integrated project management and are leaders within the Project Management team and across a portfolio of clients, 
recognized as a go-to for high priority program definition, delivery best practices, and PM team leadership

The Role
Edelman Program Directors are responsible for providing structure and overall delivery vision on projects and for 
overseeing a client portfolio consisting of multiple work streams and disciplines. Serving as the overall program 
management lead on accounts, they oversee a team of project managers that lead schedules, deliverables, priorities 
and teams towards flawless execution. They are a strategic core team leader and counselor to Account and Specialty
leads in program management, project delivery approach and financial health. Program Directors are also leaders 
within the Project Management team, guiding career development and fostering an inclusive, growth-minded team 
culture.

Day to Day

    • Own the intake of new work and the evaluation of new briefs, devising delivery approaches for each assignment drawing on PM best practices
    • Own and manage project definition in scopes and staff plans with account leads and specialty teams, producing indicative pricing and detailed budgets that match a description of deliverables and actual work effort.
    • Champion project management tools and best practices that standardize how to author and maintain project schedules, project briefs, cost estimates, financial management (OOP & fee) and other relevant project documentation.
    • Independently own the delivery of large, complex programs independently and with support from more junior project managers.
    • Serve as an escalation point to manage risks and provide solutions-oriented consultation to integrated team leads, proactively looking around corners, controlling project scope and the change control process, and collaborating with leads to strategically identify and implement win-win solutions.
    • Partner with Finance and Account teams to ensure clients are profitable, fees are appropriate, forecasts are accurate and SOWs are approved.
    • Drive client discussions related to project plans, financial health, Edelman capabilities and approach to delivery.
    • Partner with Resource Management to forecast current and future staffing requirements in order to identify the best talent for the work.
    • Establish workflow and best practices on integrated businesses that enable teams to efficiently deliver against program goals.
    • Ensure quality checks and consistency of all outputs across all project deliverables
    • Ensure flexibility in approaches to fit client, creative and business needs, while managing change and the exploration of various budget/time scenarios to elevate work.
    • Contribute to project operations and “the work behind the work” – prioritizing of new project opportunities, establishing flexible frameworks and best practices with new teams, and providing input on PM team assignments.
    • Manage and mentor Project Management team members, including resolving project escalations, setting and managing performance goals, coaching individual career growth paths, and balancing workloads.
    • Balance a sense of urgency with a calm and confident leadership at all times

Key Skills and Experience

    • A 4-year degree or equivalent work experience
    • 8+ years of project management experience in an integrated marketing/PR agency or related industry
    • Mastery of large, complex project delivery on integrated programs, from planning through execution
    • Demonstrated ability to motivate teams, foster career development and oversee performance of junior team members
    • Fluency in Microsoft Office Suite (Word, Excel, PowerPoint) and Smartsheet (or other similar project management tool) is required.

    •  A self-reliant multi-tasker, with the ability to work calmly and efficiently in a fast-paced environment
    • A strategic mindset, with a knack for critical thinking and creative, head-on problem solving
    • A bias for action and the unshakeable ability to confidently lead projects and teams through ambiguity
    • A people leader with a “get things done” and positive mentality
    • A passion for the art and the science of creative problem solving and operational excellence
    • A strong and fearless communicator, with the ability to navigate conflict resolution and influence teams to a desired end goal
    • A positive role model for fostering individual career development and an inclusive team culture


Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

For more information please visit: www.edelman.com
 
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