People Operations Administrator
London
Edelman – People /
Fixed Term Contract /
Hybrid
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The Role
We’re looking for a steady, reassuring presence to bolster our People team during a major transition to Workday. Working three days a week for six months (maternity cover), you’ll give the team extra bandwidth, keep service levels high, and help employees feel supported throughout the change.
Duties include (but are not limited to):
- Lend hands-on support to wider HR initiatives, especially those linked to the Workday rollout.
- Manage on-boarding and off-boarding processes, including pre/ post new joiner logistics, right to work processing, digital file management, employee eligibility and entitlements, holidays, first/ last day processes, coordination and delivery of HR induction
- Management of HR/Payroll Operations & HR Portal mailboxes, responding/ fielding enquiries from in/ outside the business in a timely manner
- Responsibility for co-ordination of monthly payroll process including collation of data and production of reports/ documents
- Maintenance of holiday and absence system/ records across the UK and EMEA region
- Coordination of employee/ company benefit data/ schemes
- Creation and maintenance of accurate employee records/ changes to employment information/ data across HR/ business systems
- Administration of salary review, bonus and other HR processes
- Coordination of vendor/ supplier documentation and invoice management
- Liaising with freelancers, contractors and third party vendors
- Creation and delivery of analytical data/ reports
- Involvement in HR projects as required
Skills Required
- Workday familiarity (highly desirable) or experience with comparable HRIS.
- Calm, supportive demeanour; able to steady the team in a fast-moving environment.
- Clear communicator—both written and verbal—across all organisational levels.
- Strong multitasking, prioritisation, and time-management skills; unflappable under pressure.
- Proven discretion when handling sensitive information.
- Confident stakeholder manager with solid business acumen.
- First-class attention to detail and commitment to exceptional, customer-focused service.
- Problem-solver who spots root causes and proposes practical fixes.
- Advanced MS 365 skills (Excel, Outlook, Teams, SharePoint).
By bringing structure, calm, and reliable support, you’ll be instrumental in keeping our People Operations function stable and responsive while we migrate to Workday.
Benefits
Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including:
Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season.
Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide!
Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary.
Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support.
Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence.
Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute
Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us.
Our Values
Core to our culture are our values, which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work.
The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients.
The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves.
The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues.
The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
