Account Director, Health
London
Edelman – Health /
Full-Time /
Hybrid
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Account Director - Health - Hybrid - 3 days per week in office
As an Account Director in our Health practice, you will lead and manage teams delivering high-impact communications programmes across global pharmaceutical clients—particularly within Neuroscience and Nipocalimab portfolios. You will serve as the key client contact and oversee large-scale integrated campaigns, ensuring scientific credibility and creative excellence throughout.
You will bring strong expertise in communicating complex scientific and clinical data in the neuro space—whether for early pipeline molecules, late-stage assets, or disease awareness initiatives—and understand the nuances of engaging key stakeholders in neurological and psychiatric disease areas.
Experience
- Proven experience within healthcare communications, specifically focused on neuroscience and/or Nipocalimab (e.g. epilepsy, depression, migraine, schizophrenia, MS, Parkinson’s, Alzheimer’s).
- Agency background preferred, with experience developing and delivering integrated communications strategies for pharmaceutical brands across the product lifecycle.
- Skilled at distilling complex scientific/clinical content into compelling messages for a variety of audiences including HCPs, media, patients, and advocacy groups.
- Demonstrated success managing medical affairs, regulatory, and global brand stakeholders on healthcare programmes with neuro focus.
- Experience navigating the challenges of stigma, disease burden, and health inequalities in neuro-related communications.
Skills
- Scientific Fluency: Able to confidently translate clinical data and disease education into strategic and creative communications.
- Media & Stakeholder Engagement: Proven ability to build relationships with key journalists, medical influencers, advocacy groups, and KOLs in neuroscience.
- Team Leadership: Ability to inspire and lead high-performing teams; manage up, down and across effectively.
- Strategic Thinking: Adept at turning insights into actionable strategy, delivering work that meets commercial objectives and resonates in specialist fields.
- Client Management: Confident in leading client relationships, fostering trust and navigating complex feedback environments.
- Creative Collaboration: Able to partner with creative teams to drive innovative thinking within the bounds of scientific and regulatory frameworks.
Benefits
Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including:
Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season.
Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide!
Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary.
Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support.
Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence.
Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute
Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us.
Our Values
Core to our culture are our values, which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work.
The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients.
The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves.
The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues.
The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
