Fraud Prevention Analyst II
Montevideo (Hybrid) / Chile (Remote) / Argentina (Remote) / Spain (Remote)
Operations – Fraud Prevention /
Remote /
Remote
Why you should join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
We are currently seeking a proactive and customer-oriented individual to join our team as a Fraud Prevention Advisor on the onboarding team. This is a great opportunity for candidates who possess a blend of hard and soft skills, attention to detail, and ability to adapt and learn quickly in a fast-paced environment
What will I be doing?
- Participate in pre-sales processes to define requirements and fraud prevention strategies, recommending actions based on market characteristics and trends.
- Conduct meetings with clients to provide support on fraud prevention matters.
- Onboard new clients in fraud prevention procedures.
- Act as a point of reference for sales and technical teams within the company regarding fraud prevention.
- Monitor, detect, and mitigate deviations in chargeback metrics and conversion rates. Optimizing the sales/fraud ratio to optimize revenue.
What skills do I need?
- Bachelor's degree in a related field (Business, Economics, Industrial Engineering or related)
- Proactive and self-motivated individual with excellent problem-solving skills.
- Customer-oriented mindset with a strong ability to communicate effectively.
- Strong blend of hard and soft skills, including analytical thinking and decision-making.
- Ability to work independently and collaboratively as part of a team.
- Proficiency in analyzing complex data sets, using data visualization tools, and conducting analysis.
- Fluent written and spoken English.
- Knowledge of digital payment systems, e-commerce platforms, and online fraud trends. (Considered a plus)
- Knowledge in SQL (Considered a plus)
If you are passionate about combating digital fraud, possess excellent analytical skills, and thrive in a fast-paced environment, we invite you to join our team. Apply now and contribute to our mission of maintaining a secure and trustworthy digital ecosystem!
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
