Commercial People Business Partner
London, England (Remote) / Spain / Madrid (Remote) / Barcelona (Remote)
People – People Business Partner /
Full Time /
Remote
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
We are seeking a Commercial People Business Partner to join our People team. In this pivotal role, you will support our Commercial division, driving HR initiatives that align with our business objectives and support our commercial teams' success. You will play a key role in shaping our talent strategy, enhancing employee engagement, and fostering a high-performance culture.
What will I be doing?
- Strategic Partnership: Develop deep partnerships with Commercial Division leaders to align HR strategies with business objectives, fostering a culture of high performance and accountability.
- Talent & Performance Management: Lead performance management efforts, including coaching leaders on best practices, developing talent pipelines, and implementing development plans that drive commercial results.
- Organizational Design: Support succession planning to ensure the division is prepared to meet both current and future business needs.
- Change Management: Provide guidance and strategies to manage organizational changes within the division, ensuring minimal disruption and high engagement during transitions. Proactively assess the team in the lookout for organizational needs and root causes, make recommendations, guide informed decision-making and implement appropriate solutions.
- People Analytics: Leverage HR metrics and analytics to identify trends, inform strategic decisions, and track progress against commercial and HR objectives.
- Employee Engagement & Retention: Champion initiatives that drive employee engagement, improve retention, and foster a culture where employees are motivated to achieve and exceed business goals.
What skills do I need?
- 5+ years in Human Resources, with at least 3 years supporting a commercial in a multicultural environment.
- Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree is a plus.
- Demonstrated proficiency in HR disciplines, including employee relations, performance management, talent management, and change management, with a deep understanding of the commercial function.
- Strong understanding of commercial operations and KPIs, with the ability to translate business goals into impactful people strategies.
- Data-driven with strong analytical skills, capable of identifying trends, solving complex problems, and making data-backed recommendations.
- Exceptional interpersonal and communication skills, with the ability to influence and build trust across all levels of the organization. Strong consulting and coaching skills.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
