Service Manager- Four Stars Ford

Jacksboro, TX
FourStars Auto Group – Ford /
Full-Time /
On-site
Are you an experienced leader who’s passionate about customer service, team development, and operational excellence? Four Stars Ford in Jacksboro is seeking a motivated, hands-on Service Manager to lead our service department. This is an exciting opportunity to join a long-standing, family-owned dealership group that values integrity, teamwork, and community relationships.

What You’ll Do

- Lead, coach, and motivate a team of technicians to deliver top-quality service and repair work
- Foster a positive, customer-focused environment that promotes trust and satisfaction
- Greet customers, manage inbound service calls, and oversee scheduling to maintain efficient workflow
- Communicate effectively with customers throughout their service experience and follow up after each visit
- Manage shop inventory levels, ensuring timely repairs and parts availability
- Leverage dealership software and systems to maintain accurate customer records and service documentation
- Ensure all vehicles are serviced properly, efficiently, and with the highest level of care

What We’re Looking For
- 5+ years of automotive service management experience (Ford experience preferred but not required)
- Proven record of success in leading high-performing teams and exceeding customer expectations
- Strong mechanical aptitude and understanding of various vehicle types
- High school diploma or equivalent
- Competitive, self-motivated, and driven to achieve results
- Positive attitude with exceptional communication and closing skills

Location: 205 W. Belknap Street, Jacksboro, TX 76458 (just one hour northwest of Fort Worth)
Schedule: Monday–Friday, 7:30 AM–6 PM & Every other Saturday
Pay is based on experience and expected to be between 100k-140k

About Four Stars Auto Group
Four Stars Auto Group has proudly served the Henrietta, Wichita Falls, Altus, and Jacksboro areas for over 30 years. As a family-owned and operated business, we take pride in our long-term relationships with both our customers and our communities. Our commitment to providing outstanding service and competitive pricing has made Four Stars a trusted name across Texas and Oklahoma.
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