Associate Director - Products
Mumbai - India /
Product /
Employee: Full Time
/ On-site
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!
Designation: Associate Director Product Management
The Product Manager is a role that is core to the product-centric approach of D&B India. The Product Manager develops and manages the evolution of the product across multiple dimensions (e.g., cost, feature & functionality, operational quality, risk), working with key internal and external stakeholders. As such, the Product Managers is expected to conduct deep analysis of market trends, key usage metrics, and other analytical data to define a differentiated product vision that delivers unique value to D&B India’s customers.
This associate will work with large groups of stakeholders across projects and internal business lines to understand internal and external requirements focusing on external user needs, on best practices, on identifying areas for system enhancements and communicating / implementing it through the product technology teams. The objective being setting and maintaining standards, Adherence to Service level agreements (SLAs) and driving efficiency in the process considering all stakeholders in the business.
The associate will additionally participate in various product related projects directly enhancing our offerings to customers. The main responsibilities are:
Product Strategy
· Understand company's strategy & ecosystem to define the product vision - Owns the product vision and strategy
· Lead the ideation, technical dev. and launch of innovative products
· Creates and maintains the product roadmap in conjunction with Senior Management and Business stakeholders.
Product Operations
· Manages the product cost, investment and business case requests, and overall benefit realization
· Acts as the primary point of contact for all aspects of the products related to stakeholders, partners and customers.
· Generating, tracking and implementing Project Plan for development or enhancement of product features
· Responsible for ensuring product design is in line with the go-to-market strategy
· Streamline the sales & onboarding processes to ensure seamless delivery of the solution to clients
· Works with product marketing to drive awareness and adoption of the product
· Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
· Analyze metrics that inform the success of products
Solutioning
· Work closely with Business, Technology, Operations and Sales teams to identify market need, gather the product requirements and finalize the product construct.
· Respond to technical and functional product questions raised by stakeholders and customers.
· Preparation of proposals for new opportunities that involve products as the solution to customers.
· Support to sales team for explaining product information to the customers by making presentations, onsite support if required and handling any specific queries
People Management
· Management of team & mentoring & coaching them.
· Resolving grievances or reporting them to higher authority.
· Development and Training of the team to enhance skills and capabilities of the team
KEY REQUIREMENTS
Product Management
· Knowledge of product management techniques (e.g., product road-mapping, feature matrix)
· Up-to-date knowledge of technology standards, industry trends, and emerging technologies (e.g. latest best practices on SDLC, UX, Quality, Cloud and Data)
· Strong knowledge of product strategy development.
· Product management focused on technology products is an advantage.
Industry
· Experience in product sub-segments of BFSI markets like, Underwriting, Credit, Ratings, Loan Origination Systems, Real-time systems etc. is desirable.
Experience
· Experience of leadership and/or management, ideally in a global organization
· Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders
· Master’s degree in finance and / or Technology / Engineering is preferred.
· Experience of project management desired
· Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers.
· Good interpersonal skills and the ability to build strong professional relationships at all levels, with both internal and external parties.
· Must be highly organized, detail-Oriented and focused on completing a project end-to-end.
· Linguistic Proficiency-English & Hindi
