Enterprise Programme Manager - Banking (R-15671)
London - England
Sales Support /
Employee: Full Time /
Hybrid
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Enterprise Programme Manager will have with a successful history in Global Banking and Financial Services, delivering large and complex transformation programmes, specialised in implementing effective governance and risk management practices. The candidate should have extensive experience of managing large and blended teams split across different countries and time zones. Excellent communication and executive stakeholder management skills and passionate about client success.
The candidate should have expertise industry expertise, particularly in data & analytics, risk and regulatory compliance, delivering large scale transformational change spanning technology design / implementation, business process & operating model re-engineering and regulatory change across capital markets and retail banking.
As an Enterprise Programme Manager, you will be dedicated to large clients and you will be fundamental in coordinating multi-year services that will deliver against business outcomes. You will be working within the enterprise account team and closely with a number of functional teams, including the Account Director, customer success, project management, product management and Subject Matter Experts amongst others.
Responsibilities
- Lead all internal and external cadences in relation to all matters related to the services that are being delivered to the global banking firm
- Work closely with the client to ensure an ongoing understanding of their business needs, their long term strategy and the business impact that can be delivered
- Partner with the bank’s project sponsor and cross-functional teams from D&B and the bank to develop the scope, deliverables, required resources, work plan and timelines
- Pursue Governance, change & stakeholder management and engagement at all levels in the organisation, with demonstrable ROI metrics and KPIs for ongoing evaluation, improvement and value realisation
- Analyse, evaluate and overcome program risks, and produce program reporting for stakeholder alignment
- Manage and maintain of control documentation (such as a project RAID)
- Continually asses and improve all service related processes to ensure we have a culture of continuous improvement
- Deliver external service reviews that reinforces RoIs by articulating the progress and impact of use case adoption.
- Regular Internal communication of client progress to D&B senior leadership
- Through pro-active client consultancy, influence change and drive new use-case adoption and best practices. In collaboration with the account team, you will execute successful change management methodologies that result in programme success and increased utilisation of our services.
- Maintain D&B’s standards of satisfaction, quality, and performance
Key skills
- 12-15 years of experience in programme management in either consulting, managed services and/ or enterprise software, data/analytics.
- An independent high performer, with demonstrable experience of successfully consult with banking clients in building and delivering multi-million services asssociated with risk, regulatory compliance and digital transformation
- Expertise in Business Transformation, Project Portfolio Management, executive stakeholder management, risk and issue management, 3rd Party management, Waterfall and Agile techniques
- Ideally MSP, PRINCE2 and/or ITIL certified. The successful individual must be methodical, committed and resourceful to facilitate organisational success
- Strong understanding of data analytics and data management, data privacy and ethical standards
- Sound commercial mind-set to ensure the unlocking the potential of data and its monetisation for clients
- Strong leadership and consultative approach, with excellent verbal and written communication skills to influence multiple internal and external stakeholders
- Exceptional organisational and documentation skills
- A desire to drive change by successfully bringing people, technology and processes together
- Self confidence and self awareness with gravitas and credibility
- A graduate/ postgraduate qualification is desirable
- Self starter, with the ability to apply initiative and committed to continuous development
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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