Workplace Coordinator m/f/d (R -18131)
Frankfurt - Germany
Operations /
Employee: Full Time /
Hybrid
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
About the role
To provide first class visitor and customer experience to Dun & Bradstreet Frankfurt. Working within the Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.
This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Responsibilities:
- Office workplace representative & primary point of contact for internal teams, vendors, and service providers, ensuring timely resolution of facility-related issues.
- Maintain soft services operations going smoothly.
- Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the first point of contact for all safety and security enquiries (access badge control & health & safety matters), inductions, access card, key deployment, carpark and maintaining appropriate records.
- Support the implementation of health, safety, and environmental policies in accordance with company and regulatory standards.
- Facilities Administration – Supplier contracts, procurement process and invoicing, assisting in organizing the facilities elements of any office events and other administration relating to facilities matters.
- Office communication - ensure that clear communication is provided to the site and leadership team in workplace matters.
- Office maintenance - managing preventive and reactive requests and complete and coordinate any cleaning requests through our provider. Conduct regular inspections of facilities to identify maintenance needs, safety hazards, and opportunities for improvement.
- Meetings - Coordinate and support on-site events, ensuring all catering and setup requirements are effectively managed.
- Supervise cleaning company and periodic works and meet regularly with main contractors and landlord.
- Managing and prioritizing tasks and queries as part of the day-to-day role, putting in place best practices in workplace management.
- Support the Senior CE workplace Manager by bringing innovation and good operation standards.
- Support the planning and execution of facility-related projects and improvements.
- Provide support to the Senior CE Workplace Manager by overseeing and maintaining all documentation required for the preparation and re-certification processes of ISO 14001 and ISO 27001 standards.
- Sustainability: Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.
What we're looking for:
- Experience in a similar environment
- Understanding of Health & Safety Regulations and First Aid, Fire warden qualification preferred.
- Champion of our office Environment best practices
- Excellent customer service, planning and organisational skills
- Strong interpersonal skills with the ability to interact and communicate effectively
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome
- Excellent PC and administration skills – with a sound knowledge of word and excel
- Good level of written and verbal communication skills in English and local language
- Ability to always adhere and put in place site rules and regulations.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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