Relationship Manager - Government
London - England /
Sales /
Employee: Full Time
/ Hybrid
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!
The Government JRM role sits within the FS&Govt team. The team helps deliver D&B’s growth strategy by putting the customer at the center of everything that we do. The JRM is responsible for playing a role in the D&B Government go-to-market strategy and the retention and growth of existing customers. As a JRM, you will be primarily focused on the following business categories: Master Data Management; Supply Chain Management; Compliance and Data Analytics. In addition, you will be responsible for creating & implementing a strategic plan specific to your vertical, with input from the Line Of Business Stakeholders.
This role is responsible for developing and maintaining D&B’s valuable Government relationships. This includes: opening, managing and closing long term and complex solution led sales; understanding and developing value propositions with our customers and prospects, creating long term partnerships and owning the commercial relationship.
Key Responsibilities
- As a Government JRM, you will lead and keep up to date a Government plan that clearly demonstrates how D&B can grow its footprint and revenues. You will consult and work with the LoBs as well as managers and other key stakeholders.
- Meet performance metrics including retention, new business, number of customer meetings and pipeline development.
- Identify and evaluate new opportunities to close profitable deals, focusing specifically on up-sell, cross-sell, whilst maintaining and growing core revenue.
- Understand the competitive landscape and be responsible for taking new customer requirements to the product innovation team
- Ensure maximum exposure of D&B products and services across UK Government
- Coordinate and leverage segment specialists and other D&B resources on target accounts.
- Building and maintaining ongoing strategic level customer relationships across the customer organization.
- Manage and communicate progress against monthly targets via accurate and timely reporting and forecasting via CRM system (SFDC) and SCMs
- Responsible for cash and collection in order to avoid disputes
- Help create a high performing culture and a collaborative environment within the team.
Requirements
- A track record of successful selling into complex organisations and demonstrating consistent individual over-achievement
- Strong Relationship Manager skills and demonstrated ability to communicate and influence at “C” level -1.
- Ability to co-ordinate a team based approach to selling and strategic account management.
- Proven ability to effectively manage multiple priorities and projects.
- Must demonstrate the ability to manage in a rapidly changing environment.
- A sound understanding of customer processes (marketing, compliance, credit and purchasing) and the relevant customer proposition.
- Previous experience selling Data Solutions into the Financial Services industry
- Appropriate knowledge of relevant industries and markets.
- Educated to Degree level or equivalent
- This role will be based in our London office
