Government Solutions, Sales Coordinator (R-13681)

Remote - United States /
Government Relations /
Employee: Full Time
/ Remote
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!

The Sales Coordinator is a supporting role within our administrative team, providing administrative support and resolving transactional issues.

Essential Key Responsibilities/Job Summary:

    • Work with back office/finance teams to resolve any billing/tax/invoice issues.  Process usage adjustments/invoice cancellations and pull customer invoices per requested, etc. Ensure PO is secured and provided to A/R in time to submit the invoice per the payment terms on the contract
    • Create other various reports by request from Engagement Managers and Client Directors, i.e., multi-year, customer usage reports on products for customers, etc.  Ensure contracts/usage trackers are uploaded and up to date in Teams & SFDC.
    • Ensure any necessary fields in salesforce are properly populated i.e., use case/risk level/etc.
    • Process all new business orders through the back-office system. Responsible for generating and quoting renewal business.
    • Set up new and delete existing users for D&B products, enter and track cases for customers with technical issues.
    • Client investigations or updates to own report or report they have pulled; Entering and tracking Cases to make sure they are getting done in a timely matter (technical issues, users, data investigations (add or deletes).
    • In partnership with the Deal Desk, coordinate multi-year process-initiate subsequent year’s billing (delivery logs) against existing orders.  Resolve any RFI’s or questions related to such orders.  Also review autorenewals to ensure completion.
    • Ensure accuracy of custom order forms to ensure accuracy of all products/services.

Education/ Experience and Competencies:

    • Minimum of 3-4 years of sales experience; or supporting a sales team.
    • Excellent written and oral communication skills. 
    • Handle multiple tasks well, in a fast paced, professional environment. 
    • Demonstrated organizational and planning skills.
    • College degree preferred and/or equal business experience.
Equal Employment Opportunity (EEO): Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.  View the EEO is the Law poster here and its supplement here. View the pay transparency policy here.

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