Workplace Coordinator (R-18072)
London - England
Alternative /
Employee: Full Time /
On-site
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
To provide first class visitor and customer experience to Dun & Bradstreet Paddington office. Working within the UK Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.
This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Key responsibilities
- Office workplace representative & customer point of contact, covering the Front of House as required.
- Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
- Maintaining high standards in workplace operations and safety, the Workplace Coordinator is expected to support and uphold the following ISO standards
- Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
- Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
- Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
- Own the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
- Managing and prioritising tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
- Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
- Cover the Workplace Manager in times of absenteeism, and busy periods.
- Office based role in Paddington London.
Essential requirements
- Experience in a similar environment upholding ISO standards
- Understanding of Health & Safety Regulations and compliance
- Excellent customer service, planning and organisational skills.
- Ability to respond fast and prioritise work in an efficient manner.
- Team player with a proactive outlook and ability to multitasks, while working independently
- Strong interpersonal skills with the ability to interact and communicate effectively.
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
- Excellent PC and administration skills, with good knowledge of Microsoft Office.
- Good level of written and verbal communication skills, able to communicate at all levels
- Ability to always adhere to site rules and regulations.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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