Senior Manager Workplace (m/w/d)

Darmstadt - Germany /
People /
Employee: Full Time
/ On-site
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!

The main objective of your role is to manage both the hard and soft services to ensure that team members are safe, secure, and comfortable and that the organisations core business is well supported.

Planning, prioritising and coordinating with all business partners are the fundamental skills you are bringing to maintain the site and fulfill this diverse role. Reporting to the Workplace Director you will be responsible for developing and driving forward the facilities function for D&B’s operations in the location.


    • Leading and managing the site-based Facilities service teams (internal and external) to ensure that the office operates smoothly and at optimal efficiency
    • Contract Management at local level monitoring performance and review KPI’s
    • Review & monitor Planned Preventative Maintenance (PPM) schedule ensuring adherence
    • Owning the relationship with building/property management, leadership, and team members
    • Landlord liaison to assure the quality of landlord related maintenance & repair and security services
    • Main point of contact for all suppliers - supervise and lead maintenance contractors, reviewing their scope of services, as required
    • Partnering with Facilities & Projects Director to assist with the procurement process for facilities related vendors and suppliers, tracking budgets & identifying initiatives
    • Accountable for the management of safe system of work for all contractors on site, issue, and review of permits to work and inspection of work pre and post service/repair
    • Overall responsibility for ensuring the office is compliant with health, safety, and legislation
    • Anticipate and implement conference and event solutions that meet the requirements of the business
    • Involvement in office related projects from conception to completion
    • Evaluate, plan, and allocate workspace to maximize capacity and utilization for changing team formation
    • Develop and maintain a routine communications cadence with the site and Leadership Teams around various Facilities related KPI’s, projects, anticipated downtime related to major maintenance, and any other issues that may impact the site or the workplace experience of local team members
    • Team leader of site-based teams – with a strong understanding of people and team management – ability to support and coach to enable team to grow
    • Significant input into compliance standards within the Facilities team including EDG, ISO 9001, 14001 and 27001


    • Relevant experience in similar role for 5+ years in facilities management, operational and/or managerial roles
    • Professional membership in relevant body would be beneficial 
    • Experience in implementing Health, Safety & Quality management policies and procedures to ISO standards & legislation
    • Project Management experience would be beneficial
    • Understanding of managing local budgets
    • Strong verbal and written presentation skills
    • Good leadership and communication skills
    • Service orientated and a team player
    • Excellent planning and organizational skills
    • Strongly motivated to deliver a world class standard of support and guidance to the business
    • Reliable, responsible and responsive person, who will bring professional approach to the role is essential


    • Welcome to Dun & Bradstreet; For a good start with us, we will accompany you with a structured onboarding program during the entire orientation phase. In addition, your manager and your introduction buddy will specifically promote your professional and personal integration into the team.
    • Dun & Bradstreet as a workplace is very flexible, and we believe that online appearance is just as good as physical – we are a heavy user of Teams and Zoom meetings
    • Continuing education and training through regular training sessions, workshops and further education
    • Fun, joy, trust and lots of interesting projects in our international company
Dun & Bradstreet is about enabling smart decisions. It’s time for you to make yours!
For questions, reach out to:

Gabriela Müller, Talent Acquisition Lead
Tel. 0049 (0)6151 / 380352

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