Systems Administrator
Washington, DC (DNC HQ)
Technology /
Full-time /
On-site
The Democratic National Committee (DNC) Tech Team is hiring a Systems Administrator to provide support to our DNC, Coordinated campaign, and State Party staff! We are looking for someone who can ensure that the Democratic National Committee runs smoothly from a technical perspective, and ensures our staff can fight to win elections in every zip code. The ideal candidate will be Tier 3 support for the Coordinated Campaign and support the Coordinated IT Director and DNC IT Director in providing optimal support to DNC and State Party employees.
Responsibilities
- Support our staff across the country to solve their most pressing technical needs
- Manage long-term projects from start to finish, ensuring we execute efficiently. Communicate effectively with clients from both technical and non-technical backgrounds
- Installation, configuration, support, and maintenance on networking equipment such as switches and routers.
- Facilitate, create and manage system permissions and user accounts
- Must have the ability to evaluate IT infrastructure and application solutions and make recommendations in support of our userbase
- Increase the IT department’s workload efficiency through automation and simplification of IT infrastructure and ticket remediation
- While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders
- Other duties as assigned to support the department and the DNC's mission.
Qualifications
- 2+ Years of Experience
- Dedication to customer service with strong interpersonal skills;
- Prior experience in Systems or Network Administration
- Strong knowledge of networking such as TCP/IP, routing and switching;
- Experience with both computer and mobile device enterprise management systems such as Google Workspace and JAMF;
- Knowledge of Zendesk ticketing system
- Knowledge of macOS, iOS, and ChromeOS
The starting salary for the Systems Administrator position is $90,000 on an annualized basis, commensurate with experience and qualifications. The Systems Administrator position will require travel, which could be up to 10% of the time.
This is a full-time, exempt position, and has an end date of November 15, 2024. This position is in the bargaining unit represented by SEIU Local-500.
