AI Learning Analyst
Milan, Italy / Biassono, Italy
Product – Product Engineering /
Full Time /
Hybrid
Hey you! 👋 Want to work for one of the fastest growing SaaS companies in the world? 📈
We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.
Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙
So what are you waiting for? Apply today! Join 800+ global Docebians and change the way people learn.
Are you ready to be a part of the learning revolution? 🚀
About This Opportunity:
The AI Learning Analyst is a pivotal role within our AI team, focused on ensuring that our generative AI-powered training content creation tool produces high-quality, educationally sound, and pedagogically robust learning materials. This role demands a unique blend of technical awareness, educational theory knowledge, and a keen understanding of modern e-learning practices.
Reports to: Manager, AI Research
Location: Biassono or Milan, Italy (Hybrid)
Responsibilities:
- Pedagogical Content Evaluation: Systematically review generative-AI-created training materials to assess compliance with pedagogical principles, learning outcomes, and educational effectiveness. This includes evaluating the clarity, relevance, engagement, and accessibility of content.
- Instructional Design Usability Testing: Perform usability tests on the content creation tool from an instructional design perspective, ensuring it is user-friendly for educators and trainers. This involves evaluating the tool's interface, features, and capabilities for creating diverse types of learning materials.
- Learning Outcome Alignment: Ensure all content aligns with specified learning objectives and outcomes. This involves collaborating with content developers to ensure AI-generated materials meet specific training goals.
- Feedback Loop Management: Develop a structured feedback system to capture insights from users (instructional designers, subject matter experts, and learners) on the educational quality of the materials. The AI team will use this feedback to inform continuous improvements in the AI model and tool functionalities.
- Quality Assurance Metrics Development: Establish and maintain metrics for evaluating the pedagogical quality of content, including learner engagement, knowledge retention, and instructional value. Employ data analytics to monitor these metrics and guide quality improvements.
- Cross-functional Collaboration: Work closely with product development, engineering, and product team to advocate for pedagogical considerations in product design and feature development. Collaborate with other pedagogical experts to provide expert guidance on incorporating educational best practices into the AI tool.
- Documentation and Reporting: Maintain detailed documentation of testing methodologies, quality assurance processes, and improvement initiatives. Prepare reports on pedagogical quality findings and recommendations for product enhancements, and contribute to end-user documentation, training, and guides.
Requirements:
- Bachelor's or Master's degree in Education, Instructional Design, Educational Technology, or a related field.
- Minimum of 3 years experience in e-learning or corporate training development, with a deep understanding of pedagogical principles and instructional design.
- Experience with quality assurance processes in a technological or educational environment.
- Familiarity with AI and machine learning technologies, especially their application in educational content creation, is highly desirable.
- Excellent analytical, problem-solving, and communication skills.
- Strong collaborative skills, capable of working effectively across various teams.
- Good knowledge of written and spoken English.
Benefits & Perks 😍
-Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
-Employee Share Purchase Plan
-Career progression/internal mobility opportunities
-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
-WeWork partnership and “Work from Anywhere” program
Hybrid Office Model 🏢
We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.
About Docebo 💙
Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.
Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations
(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.
