Reservations Coordinator

New York, New York
Full Time
Our company is searching for a Reservations Coordinator.  We are looking for a detail-oriented, resourceful problem solver to effectively and efficiently manage guests reservations. You must be a hands-on, results-oriented person and excited about the idea of what we’re building at Domio. You care deeply about the smallest details because you understand that’s a big part of hospitality - the little things matter!

At Domio You Will:

    • Verify billing accuracy for all reservations
    • Maintain OTA extranets with updated descriptions, commission payments, images, and promotions
    • Audit reservations to ensure all OTA bookings are reflected in PMS
    • Check for overbookings and relocate guests accordingly
    • Coordinate calendar for internal travel
    • Maintain accuracy in scheduled guest communication
    • Work closely with the Guest Experience and Revenue teams to create a world class experience and maximize revenue opportunities

Who You Are:

    • Prior hospitality experience a plus
    • Tech savvy and comfortable navigating various platforms simultaneously
    • Strong attention to detail
    • Self driven and motivated
    • Team player
    • Creative, responsive, and adaptive in a dynamic and fast paced environment

Who We Are:

If you have a passion for travel & hospitality, you’ve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and we’re upping the ante on group travel with curated, end-to-end consumer experiences. Excited yet? Keep on reading.

Our Vibe at Domio:

We’re all about the hustle AND having fun. The Domio culture embraces innovative, bright, and talented professionals eager to make their mark on these ever-changing industries.

Our Perks:

• Competitive salary
• Medical, dental, vision, life insurance and more
• 401(k)
• Unlimited vacation and flexible work-from-home policy
• Travel discount when booking Domio properties
• Learning & education budget, free books, and classes
• Fitness stipend
• Catered lunches every Friday
• Team bonding and offsite events
• Dog-friendly office