Operations Development Manager

New York, New York
Full Time
To be a great Operations Development Manager, you must be a true operator in the hospitality space, working on delivering an incredible hospitality experience to our guests consistently. You must be a hands-on, results-oriented person and be excited about the idea of what we’re building at Domio. You care deeply about the smallest details because you understand that’s a big part of hospitality - the little things matter!

At Domio You Will:

    • Manage overall quality, budget, and schedule for OS& E projects
    • Work with Head of Hospitality to create overall budget for project from inception, proofing, and on-site placement
    • Work with local OS&E vendors during site feasibility assessment
    • Manage design approval process for Operating Participant projects
    • Coordinate closely with stakeholders to align priorities
    • Communicate with Operations team and Project Managers throughout project lifecycle
    • Track deadlines and deliverables timelines
    • Gather pre-installation documentation and support functions
    • Monitor implementation progress, reporting, and updates to leadership and stakeholders
    • Monitor final inspections and pre-opening activities
    • Assist Operations team in recruiting team members at the city level for new regions
    • Administer Guest Delight training to new team members
    • Train and ensure Domio’s operational standards are in place including processes, ongoing procurement, quality audits, amenity offerings, etc.
    • Record project database and maintenance information

Who You Are:

    • At least 2 years of hospitality experience in an operational or project management role
    • Highly attentive to detail
    • Ability to consistently meet deadlines/goals
    • Proficient with Gsuite tools, such as Google Sheets and Google Docs
    • Willing to travel 60% of the time
Who We Are:

If you have a passion for travel & hospitality, you’ve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and we’re upping the ante on group travel with curated, end-to-end consumer experiences. Excited yet? Keep on reading.

Our Vibe at Domio:

We’re all about the hustle AND having fun. The Domio culture embraces innovative, bright, and talented professionals eager to make their mark on these ever-changing industries.

Our Perks:

• Competitive salary
• Medical, dental, vision, life insurance and more
• 401(k)
• Unlimited vacation and flexible work-from-home policy
• Travel discount when booking Domio properties
• Learning & education budget, free books, and classes
• Fitness stipend
• Catered lunches every Friday
• Team bonding and offsite events
• Dog-friendly office