Customer Care Agent
Remote in Philippines /
Bangalore /
Remote in India /
Remote in Latin America
Customer Success /
Full-time /
Remote
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Which location are you applying for?
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Remote in Philippines
Bangalore
Remote in India
Remote in Latin America
Resume/CV
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ATTACH RESUME/CV
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Full name
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Email
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Phone
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Current location
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Current company
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Links
LinkedIn URL
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Twitter URL
GitHub URL
Portfolio URL
Other URL
Referral
Were you referred to this position by a doolian? If yes, please provide their full name and relationship to you (e.g. relative, friend, work colleague).
Customer Care Agent
How many years of experience do you have in customer service?
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0-1 year
1-3 years
3-5 years
5+ years
I have worked with the following channels:
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Voice/Phone
Email
Chat
In-Person
Have you ever worked with HubSpot or similar CRM/ticketing software?
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Yes
No
I have experience working with the following CRMs
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Intercom
Zendesk
SalesForce
FreshDesk
HubSpot
Other
What is your English level?
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Beginner (A1 - A2)
Intermediate (B1 - B2)
Advanced (C1)
Fluent (C2)
Native
Have you worked in a startup before? (Please keep in mind that, although this is not required, we will review your resume and LinkedIn to verify this information)
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Yes
No
Have you worked in a SaaS company before? (Please keep in mind that, although this is not required, we will review your resume and LinkedIn to verify this information)
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Yes
No
Do you have experience working with international customers or global support? (Please keep in mind that, although this is not required, we will review your resume and LinkedIn to verify this information)
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Yes
No
Are you comfortable working in the EST time zone and flexible with adjusting working hours as needed?
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Yes
No
What are your annual salary expectation in USD?
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Loom Video
Please share a quick Loom video (1-2 minutes max) briefly walking us through your experience, and highlighting why you believe your skills and experiences make you a good fit for this role. Things to consider: Avoid reading from the screen word by word and relying on AI tools.
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Additional information
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