Welcomes our guests in an attentive and enthusiastic fashion. Smiles and presents professional appearance. Provides great hospitality and service of beverage and snack items while inputting/processing both written and digital guest transactions. Works with other staff members to influence customer flow, timely service, and meet guest’s needs. Maintains a clean and sanitized work area in accordance with company quality standards. Assists in the daily ordering/transportation of food and beverage product and supplies. Submits daily cash/credit reports and deposits.

· Greet guests with a warm, sincere smile and anticipate their needs.

· Knowledge of all beverage, snack, alcohol, tobacco, and retail items carried.

· Arrange and set up beverages, mixes, supplies, and accurate displays in an efficient and professional manner, according to department specifications.

· Prepare all drinks according to department standards, including the proper pouring method and garnishment.

· Follow all steps of service as covered in training.

· Do not over serve guests and immediately seek out management with any concerns about a guest that may appear intoxicated.

· Promptly and accurately record and process all guest transactions via point of sale and room charge.

· Responsible for the security and reconciliation of the cash bag.

· Secure management approval for any comps, voids or automatic gratuity.

· Follow restaurant specific comp, spill and waste recording guidelines.

· Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.

· Comply with all safety and sanitation guidelines and procedures.

· Regularly maintain cleanliness of workstation, equipment, restrooms, and storage areas. Ensure these areas are ready for the following shift.

· Move safely through all areas of assigned workstation and main clubhouse, which may include stairs, uneven and slick surfaces.

· Must wash hands regularly throughout shift, according to guidelines.

· Comply with applicable health, food, beverage, alcohol, tobacco, fire and other laws/requirements.

· Safely and effectively use knives and other utensils/equipment necessary to complete set up of workstation and service as well as necessary to this position.

· Following training and procedures, accurately perform, log, and submit daily requisition forms

· Ensure safe and responsible transportation of all food, beverage, and supply items from clubhouse, kitchen, and storage areas.

· Ensure that department cost controls and inventory procedures are consistently followed.

· Maintain adequate supply of product, administrative, cleaning, and kitchen supplies.

· Understand and complete all side work as assigned.

· Be able to stand and walk for an entire shift.

· Communicate cordially, effectively, and clearly with all employees, managers and guests.

· Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.

· Perform more than one task at a time.

· Maintain a positive, pleasant attitude throughout every shift.

· Accept direction and constructive criticism from management.

· Perform calmly and effectively in an extremely busy and stressful work environment.

· Be able to give and take direction, and work effectively within a team.

· Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.

· May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls.

· Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

· Other duties as assigned by management.

· High School diploma preferred.

· Must be 18 years of age at time of employment.

· 1-year experience in Food & Beverage preferred.

· Demonstrated quality written, verbal, and interpersonal communication skills.

· Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including holidays/nights/weekends.

· Positive attitude, professional manner and appearance in all situations.

· All Staff required to take Learn2Serve Training on Alcohol, Tobacco, and Food Handling.

· Ability to be handle and serve products containing tobacco or alcohol.

· Valid driver’s license.

Full-Time or Part-Time Seasonal, Hourly, Non-Exempt

$7.25 - $7.25 an hour

· Minimum availability to work is 3 full 8-hour shifts, MUST include either Saturday or Sunday