Assistant Golf Professional at The Lido
Nekoosa, WI
Sand Valley Golf Resort – Golf Operations /
Full Time Seasonal /
On-site
Position Description
Position: Assistant Golf Professional at The Lido
Reports To: Head Golf Professional
Department: Lido Golf Operations
Position Summary:
The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations at The Lido. The position is responsible for supervising and managing all golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.
Primary Duties and Responsibilities:
· Assist with golfer check-in and fee collection; control and manage play.
· Assist with all opening and closing procedures.
· Maintains levels of merchandise appropriate for the season and level of traffic through golf shop.
· Maintains an attractive and orderly appearance in and around the golf shop.
· Assist in tournament operations and weekly small group events including planning, pre-tournament contracts, post- tournament billing, course set-up, preparation, scoring, and follow up.
· Conduct individual lessons and group clinics.
· Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
· Assist in managing practice facility and bag storage.
· Provide club repair and club fitting services to customers.
· Directly responsible for timely and consistently maintaining the club’s USGA Handicap System.
· Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
· Conduct oneself in a professional manner and maintain a professional image at all times.
· Assist with the administration of applicable staff via record keeping, work schedules, etc. in accordance with facility human resource policies.
· Assist in coordinating golf activities with other departments.
· Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
· Remain up to date on customer relationship management tactics and strategies.
Qualifications:
· Maintain PGA of America membership in good standing in an active classification.
· Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program.
· Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
· Fundamental supervisory practices and principles.
· Strong organizational, planning and prioritization skills.
· Service and customer focused attitude.
· Experienced in written and oral business communications.
· Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email, internet, tournament, and database.
· Maintain and promote a positive professional image within the community.
Physical Requirements:
Must have the ability to:
· Read and write (English)
· Communicate verbally with staff members with or without the use of two-way radios.
· Give and/or follow verbal and written instructions.
· Visually inspect all work areas.
· Operate vehicles and equipment for several hours at a time.
· Perform mathematical calculations involving fractions, decimals, and percentages.
· Retrieve, read and interpret information from technical sources.
· Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time.
· Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly.
Sand Valley Perks:
· Restaurant Discounts at Aldo’s Farm to Table and Mammoth Bar
· Retail Discounts
· Employee Meal Program
· Golf Privileges
· Uniform Allowance
· Employee Assistance Program - Canopy
Classification:
Full-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
