Manager - Payment Operations

Mumbai
Dream11 – Payment Operations /
Full-time /
On-site
Payment Operations @Dream11

To be a ‘user-centric’ company is at the core of everything we do at Dream11. The Payment Operations team contributes to an exceptional user experience, making payment processes seamless, convenient, and trustworthy by embodying a user-centric approach. 

Payment Operations team is responsible for managing the end-to-end payment process, from transaction initiation to reconciliation. The primary focus is on maintaining accurate records, resolving payment-related issues, and optimising payment processes to enhance operational efficiency.


Your Role:

    • Managing Dream11 money in and money out operations round the clock to ensure that our users have the best experience transacting on the platform
    • On-boarding new banks, payment methods, and payment gateways
    • Managing business reporting and any ad-hoc reporting required from time to time
    • Coordinating with the product and technical teams for improving operational processes and user experience

Qualifiers

    • 4+ years of total work experience with 2+ years of experience of working in a B2C domain managing payments
    • Understands payments operations and has worked in a similar role


About Dream Sports:

Dream Sports is India’s leading sports technology company with 220 million+ users, housing brands such as Dream11, the world’s largest fantasy sports platform, FanCode, a premier sports content & commerce platform and DreamSetGo, a sports experiences platform.

Dream Sports is based in Mumbai and has a workforce of close to 1,000 ‘Sportans’. Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports’ vision is to ‘Make Sports Better’ for fans through the confluence of sports and technology.

For more information: https://dreamsports.group/

Dream11 is the world’s largest fantasy sports platform with 200 million+ users playing fantasy cricket, football, kabaddi, basketball, hockey, volleyball, handball, rugby, futsal, American football & baseball, on it. Dream11 is the flagship brand of Dream Sports, India’s leading Sports Technology company and has partnerships with several national & international sports bodies and cricketers.